Track Trace Specialist

National Air Cargo, Inc.; Wood Dale (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Holidays

Job summary

National Air Cargo, Inc. is hiring a Logistics Operations Tracking Specialist to maintain up-to-the-minute status on domestic and international shipments, delivering our signature white-glove service.

This 100% on-site overnight weekend shift (Wednesday–Sunday 9:00 pm–5:30 am) includes a $2.50 shift differential and offers paid time off, holidays, and a strong benefits package. Applicants should have solid organizational and communication skills and be comfortable coordinating with international

Qualifications

• Requires strong organizational and customer service skills.
• Ability to multi-task in a fast-paced environment with urgency.
• Advanced computer skills are required.
• High School degree required; associate or bachelor's degree preferred.

Responsibilities

• Track cargo shipments and ensure they move to meet customer needs.
• Maintain up-to-the-minute status via tracking tools and telephone contact.
• Coordinate with international agents and trucking companies to pre-clear customs.
• Attain proof of delivery.

Skills

Organizational skills

Customer service

Multi-tasking

Advanced computer skills

Education

High School diploma

Associate degree

Bachelor's degree

Job description

Description

The Logistics Operations Tracking Specialist is a key player in delivering our white glove customer service by maintaining up to the minute status on all domestic and international shipments. We can offer you a career with rewarding work, opportunities for advancement, a great work environment and fantastic benefits with paid time off and holidays. These positions are open due to company growth and promotions.

Join a dynamic, growing company that values its employees. We are looking for candidates with the initiative to develop new skills and contribute to company success

We are hiring for the overnight weekend shift, Wednesday-Sunday 9pm-530am with a $2.50 shift differential.

This job is 100% in office, no remote or hybrid work available.

Essential functions:

• Track cargo shipments and ensure they are moving to accommodate the customer's needs.
• Maintain up to the minute status via on-line tracking tools and telephone contact.
• Work with international agents and trucking companies to pre-clear customs
• Attain proof of delivery

Requirements:

• Strong organizational and customer service skills
• Ability to multi-task and thrive in a fast paced and changing environment that requires a sense of urgency
• Advanced computer skills
• High School degree required, associate or bachelor's degree preferred
• Exposure to military shipping processes or prior experience in 3PL freight forwarding a plus