Operations Specialist Operations Specialist (Thurs-Sun 6p - 5a)

Momentum Transportation USA, an award-winning Landstar Agent; Jacksonville (FL); Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

Momentum Transportation USA, a Landstar Agent, seeks an Operations Specialist – Weekends to support weekend and after-hours operations in Jacksonville, FL. The role works Thursday through Sunday, 6pm–5am and requires taking personal responsibility to ensure all customer requirements are met.

Responsibilities include scheduling and dispatching trucks to meet customer demands, negotiating with providers for best rates, and tracking shipments from pickup to delivery with timely updates.

Qualifications

• High school diploma or GED required.
• College degree highly preferred.

Responsabilités

• Scheduling and dispatching trucks to meet customer demands.
• Negotiate rates and service with providers.
• Monitor shipments and provide track-and-trace updates.
• Communicate service issues to relevant teams.
• Update transportation management system.
• Maintain professional attendance and performance under pressure.

Connaissances

AS400

MS Office

Data entry

Communication

Problem solving

Time management

Formation

High school diploma/GED

College degree preferred

Description du poste

Job Summary

The Operations Specialist – Weekends position works

Job Summary

The Operations Specialist – Weekends position works Thursday through Sunday, 6pm - 5am. The position is responsible for maintaining the afterhours and weekend operations on behalf of the company by taking personal and complete responsibility for ensuring that all customer requirements are completely met.

Essential Duties and Responsibilities

• Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.
• Negotiate with transportation providers to obtain the best rates and service.
• Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (track & trace)
• Provides constant communications of service issues to appropriate personnel and departments, both internal and external
• Update and maintain transportation management and operations system.
• Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
• Adheres to company standards on customer satisfaction, accuracy, and timeliness.
• Proactively identify problems and swiftly implement the appropriate solutions.
• Provide complex problem resolution and provides guidance to others.
• Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
• Maintains regular, timely, and consistent attendance at work.
• Flexibility to work overtime as needed.
• Consistently demonstrate professional behavior.

Knowledge/Skills/Abilities

• AS400 experience
• Proficient with computer and Microsoft Office applications
• Excellent data entry/keyboard skills
• Strong interpersonal skills to effectively interact with carriers and drivers.
• Excellent problem-solving skills with the ability to seek alternative solutions.
• Self-directed, displays initiative and can work independently.
• Organizational and time management skills
• Understands the basic concept of supply chain.
• Team player with proven ability to work under pressure.
• Strong attention to detail with excellent follow-up
• Excellent communications skills, both written and oral
• Attention to detail.
• Must be fluent in English.

Education and Experience Requirements

• High school diploma/GED required. College degree highly preferred.
• Supply chain; logistics; or transportation industry experience is preferred.