Track Lead - Program & Project Management

HCL Technologies Limited; Texas; On-site; USD 90,000 - 130,000; Full time

Job summary

HCLTech Site Manager in Texas oversees daily site operations, ensuring efficiency, safety, and compliance across multiple sites. You translate strategy into actionable objectives and serve as the main link between site teams and leadership.

You will lead recruitment, onboarding, and performance reviews, manage shifts and resources, and participate in 24x7 coverage while driving continuous improvement through data analysis and reporting.

Qualifications

• 5+ years in site management, operations, or a similar leadership role.
• Proficiency in data analysis and scheduling tools.
• Experience with safety and compliance standards.

Responsibilities

• Oversee daily site operations and allocate resources to meet goals.
• Enforce safety and EHS standards; conduct audits.
• Lead recruitment, onboarding, and performance reviews.
• Manage on-call rotations and 24x7 site coverage.
• Provide reports on metrics (MTTA/MTTC/MTTR, SLA) and drive continuous improvement.

Skills

Leadership

Communication

Data analysis

Scheduling

Resource management

Education

Relevant degree

Job description

Track Lead - Program & Project Management Track Lead - Program & Project Management United States Others, Texas

Job Summary

Site Manager Purpose: The Site Manager is the primary point of accountability for all site operations, ensuring efficiency, compliance, and alignment with company goals. This role translates organizational strategy into actionable objectives and serves as the main link between site teams and leadership. Key Responsibilities: ● Operations & Leadership: Oversee daily activities, monitor performance metrics, allocate resources, and ensure alignment with company strategy. ● Compliance: Enforce company policies, conduct audits, and maintain safety and operational standards. ● Hiring & Onboarding: Lead recruitment, onboarding, and manage employee transitions.Performance Management: Set clear goals, provide feedback, conduct reviews, and address performance issues. ● Scheduling & Resource Allocation: Manage shift schedules and resource distribution to ensure coverage and adapt to changing needs ● Administration: Approve timesheets, travel, and expenses; maintain accurate records. ● Overtime Management: Pre-approve, track, and justify overtime; communicate policies clearly. ● Employee Development: Support training, foster a positive culture, and promote team building. ● Health & Safety: Enforce EHS standards, conduct audits, and respond to incidents. ● ·Communication: Maintain clear communication with teams and leadership; provide updates and collaborate for issue resolution. ● Continuous Improvement: Monitor metrics, identify process gaps, and drive efficiency. ● On-Call & 24x7 Coverage: Participate in on-call rotations and ensure 24x7 site coverage, including managing emergency response and escalation procedures. Qualifications & Additional Requirements: ● Relevant degree or equivalent qualifications ● 5 Years in site management, operations, or a similar leadership role. Skills: ● Strong leadership, organizational, and problem‑solving abilities. ● Excellent communication and interpersonal skills. ● Proficiency in data analysis, scheduling, and resource management tools. Certifications: ● EHS, project management, or other relevant certifications are a plus. Travel: ● Willingness to travel between sites as required for audits, meetings, and operational support. On‑Call & Coverage: ● Ability to participate in on‑call rotations and support 24x7 site operations.. Tech Requirements: ● 5+ years of experience leading field and repair teams in a hyperscale data center environment. ● Ensures that all technicians have skillsets that are properly aligned with their assigned scope of service. ● Manages all logistics for onboarding technicians to ensure that they have all access, technology, tools, material and equipment to perform the scope of service being performed. ● Ability to determine resource requirements based on service demand and actual production throughput. ● Ability to pull and parse data to provide customer facing reports detailing granular details (MTTA, MTTC, MTTR, FPY, SLA performance, etc) of the service being performed and ability to analyze trends to determine areas for improvement prior to risk being fully realized. ● Able to identify and elevate risks to deploy ability, operability, and/or timeline in process, design, execution, resourcing, etc with a plan to resolve. ● Commitment to maintaining confidentiality and ethical standards. ● Physical ability to conduct site inspections and respond to emergencies. Summary: ● Accountability and communication drive success. ● Team development, compliance, and safety are essential. ● Flexibility for travel, on‑call, and 24x7 coverage is required. ● Strong qualifications and commitment to continuous improvement are expected.

Key Responsibilities

Site Manager Purpose: The Site Manager is the primary point of accountability for all site operations, ensuring efficiency, compliance, and alignment with company goals. This role translates organizational strategy into actionable objectives and serves as the main link between site teams and leadership. Key Responsibilities: ● Operations & Leadership: Oversee daily activities, monitor performance metrics, allocate resources, and ensure alignment with company strategy. ● Compliance: Enforce company policies, conduct audits, and maintain safety and operational standards. ● Hiring & Onboarding: Lead recruitment, onboarding, and manage employee transitions.Performance Management: Set clear goals, provide feedback, conduct reviews, and address performance issues. ● Scheduling & Resource Allocation: Manage shift schedules and resource distribution to ensure coverage and adapt to changing needs ● Administration: Approve timesheets, travel, and expenses; maintain accurate records. ● Overtime Management: Pre-approve, track, and justify overtime; communicate policies clearly. ● Employee Development: Support training, foster a positive culture, and promote team building. ● Health & Safety: Enforce EHS standards, conduct audits, and respond to incidents. ● ·Communication: Maintain clear communication with teams and leadership; provide updates and collaborate for issue resolution. ● Continuous Improvement: Monitor metrics, identify process gaps, and drive efficiency. ● On‑Call & 24x7 Coverage: Participate in on‑call rotations and ensure 24x7 site coverage, including managing emergency response and escalation procedures. Qualifications & Additional Requirements: ● Relevant degree or equivalent qualifications ● 5 Years in site management, operations, or a similar leadership role. Skills: ● Strong leadership, organizational, and problem‑solving abilities. ● Excellent communication and interpersonal skills. ● Proficiency in data analysis, scheduling, and resource management tools. Certifications: ● EHS, project management, or other relevant certifications are a plus. Travel: ● Willingness to travel between sites as required for audits, meetings, and operational support. On‑Call & Coverage: ● Ability to participate in on‑call rotations and support 24x7 site operations.. Tech Requirements: ● 5+ years of experience leading field and repair teams in a hyperscale data center environment. ● Ensures that all technicians have skillsets that are properly aligned with their assigned scope of service. ● Manages all logistics for onboarding technicians to ensure that they have all access, technology, tools, material and equipment to perform the scope of service being performed. ● Ability to determine resource requirements based on service demand and actual production throughput. ● Ability to pull and parse data to provide customer facing reports detailing granular details (MTTA, MTTC, MTTR, FPY, SLA performance, etc) of the service being performed and ability to analyze trends to determine areas for improvement prior to risk being fully realized. ● Able to identify and elevate risks to deploy ability, operability, and/or timeline in process, design, execution, resourcing, etc with a plan to resolve. ● Commitment to maintaining confidentiality and ethical standards. ● Physical ability to conduct site inspections and respond to emergencies. Summary: ● Accountability and communication drive success. ● Team development, compliance, and safety are essential. ● Flexibility for travel, on‑call, and 24x7 coverage is required. ● Strong qualifications and commitment to continuous improvement are expected.

Skill Requirements

Site Manager Purpose: The Site Manager is the primary point of accountability for all site operations, ensuring efficiency, compliance, and alignment with company goals. This role translates organizational strategy into actionable objectives and serves as the main link between site teams and leadership. Key Responsibilities: ● Operations & Leadership: Oversee daily activities, monitor performance metrics, allocate resources, and ensure alignment with company strategy. ● Compliance: Enforce company policies, conduct audits, and maintain safety and operational standards. ● Hiring & Onboarding: Lead recruitment, onboarding, and manage employee transitions.Performance Management: Set clear goals, provide feedback, conduct reviews, and address performance issues. ● Scheduling & Resource Allocation: Manage shift schedules and resource distribution to ensure coverage and adapt to changing needs ● Administration: Approve timesheets, travel, and expenses; maintain accurate records. ● Overtime Management: Pre‑approve, track, and justify overtime; communicate policies clearly. ● Employee Development: Support training, foster a positive culture, and promote team building. ● Health & Safety: Enforce EHS standards, conduct audits, and respond to incidents. ● ·Communication: Maintain clear communication with teams and leadership; provide updates and collaborate for issue resolution. ● Continuous Improvement: Monitor metrics, identify process gaps, and drive efficiency. ● On‑Call & 24x7 Coverage: Participate in on‑call rotations and ensure 24x7 site coverage, including managing emergency response and escalation procedures. Qualifications & Additional Requirements: ● Relevant degree or equivalent qualifications ● 5 Years in site management, operations, or a similar leadership role. Skills: ● Strong leadership, organizational, and problem‑solving abilities. ● Excellent communication and interpersonal skills. ● Proficiency in data analysis, scheduling, and resource management tools. Certifications: ● EHS, project management, or other relevant certifications are a plus. Travel: ● Willingness to travel between sites as required for audits, meetings, and operational support. On‑Call & Coverage: ● Ability to participate in on‑call rotations and support 24x7 site operations.. Tech Requirements: ● 5+ years of experience leading field and repair teams in a hyperscale data center environment. ● Ensures that all technicians have skillsets that are properly aligned with their assigned scope of service. ● Manages all logistics for onboarding technicians to ensure that they have all access, technology, tools, material and equipment to perform the scope of service being performed. ● Ability to determine resource requirements based on service demand and actual production throughput. ● Ability to pull and parse data to provide customer facing reports detailing granular details (MTTA, MTTC, MTTR, FPY, SLA performance, etc) of the service being performed and ability to analyze trends to determine areas for improvement prior to risk being fully realized. ● Able to identify and elevate risks to deploy ability, operability, and/or timeline in process, design, execution, resourcing, etc with a plan to resolve. ● Commitment to maintaining confidentiality and ethical standards. ● Physical ability to conduct site inspections and respond to emergencies. Summary: ● Accountability and communication drive success. ● Team development, compliance, and safety are essential. ● Flexibility for travel, on‑call, and 24x7 coverage is required. ● Strong qualifications and commitment to continuous improvement are expected.

Other Requirements

Site Manager Purpose: The Site Manager is the primary point of accountability for all site operations, ensuring efficiency, compliance, and alignment with company goals. This role translates organizational strategy into actionable objectives and serves as the main link between site teams and leadership. Key Responsibilities: ● Operations & Leadership: Oversee daily activities, monitor performance metrics, allocate resources, and ensure alignment with company strategy. ● Compliance: Enforce company policies, conduct audits, and maintain safety and operational standards. ● Hiring & Onboarding: Lead recruitment, onboarding, and manage employee transitions.Performance Management: Set clear goals, provide feedback, conduct reviews, and address performance issues. ● Scheduling & Resource Allocation: Manage shift schedules and resource distribution to ensure coverage and adapt to changing needs ● Administration: Approve timesheets, travel, and expenses; maintain accurate records. ● Overtime Management: Pre‑approve, track, and justify overtime; communicate policies clearly. ● Employee Development: Support training, foster a positive culture, and promote team building. ● Health & Safety: Enforce EHS standards, conduct audits, and respond to incidents. ● ·Communication: Maintain clear communication with teams and leadership; provide updates and collaborate for issue resolution. ● Continuous Improvement: Monitor metrics, identify process gaps, and drive efficiency. ● On‑Call & 24x7 Coverage: Participate in on‑call rotations and ensure 24x7 site coverage, including managing emergency response and escalation procedures. Qualifications & Additional Requirements: ● Relevant degree or equivalent qualifications ● 5 Years in site management, operations, or a similar leadership role. Skills: ● Strong leadership, organizational, and problem‑solving abilities. ● Excellent communication and interpersonal skills. ● Proficiency in data analysis, scheduling, and resource management tools. Certifications: ● EHS, project management, or other relevant certifications are a plus. Travel: ● Willingness to travel between sites as required for audits, meetings, and operational support. On‑Call & Coverage: ● Ability to participate in on‑call rotations and support 24x7 site operations.. Tech Requirements: ● 5+ years of experience leading field and repair teams in a hyperscale data center environment. ● Ensures that all technicians have skillsets that are properly aligned with their assigned scope of service. ● Manages all logistics for onboarding technicians to ensure that they have all access, technology, tools, material and equipment to perform the scope of service being performed. ● Ability to determine resource requirements based on service demand and actual production throughput. ● Ability to pull and parse data to provide customer facing reports detailing granular details (MTTA, MTTC, MTTR, FPY, SLA performance, etc) of the service being performed and ability to analyze trends to determine areas for improvement prior to risk being fully realized. ● Able to identify and elevate risks to deploy ability, operability, and/or timeline in process, design, execution, resourcing, etc with a plan to resolve. ● Commitment to maintaining confidentiality and ethical standards. ● Physical ability to conduct site inspections and respond to emergencies. Summary: ● Accountability and communication drive success. ● Team development, compliance, and safety are essential. ● Flexibility for travel, on‑call, and 24x7 coverage is required. ● Strong qualifications and commitment to continuous improvement are expected.

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry‑leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance‑based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need‑based leave with no designated number of leave days per year); and 10 paid holidays per year.