TPA Liability Claims Lead - Flexible Work

AXA XL; Exton (PA); On-site; USD 98,000 - 155,000; Full time

Benefits offered by this job

Flexible working arrangements

Enhanced family-friendly leave

Diversity & Inclusion programs

Job summary

AXA XL in the United States is seeking a Claims professional to manage complex liability and auto claims across multiple jurisdictions. You will set case strategy with TPAs and counsel, oversee frequency reviews, and coordinate with internal teams to deliver top-notch customer service.

The role requires collaboration with regional leaders, broker and underwriter partners, and strong negotiation skills. You will report to the Manager of TPA Liability Claims and contribute to high-profile claims

Qualifications

• General liability and commercial auto claims experience, including TPA oversight.
• Excellent verbal and written communication, negotiation with stakeholders.
• Collaborative approach with insureds, brokers, underwriters and counsel.
• High integrity and professionalism in handling responsibilities.
• Proactive, multitask management with a sense of urgency.
• Willingness to learn and improve technical skills continuously.

Responsibilities

• Manage assigned claims across multiple jurisdictions and set case strategy with TPAs and leadership.
• Oversee overflow frequency reviews and litigation strategies when applicable.
• Coordinate communication with internal and external stakeholders to ensure service excellence.
• Consult with regional leaders on large losses to achieve best outcomes for client and AXA XL.
• Document claim activity in the claims system and maintain appropriate reserves.
• Produce internal reports and monitor emerging liability and coverage trends.

Skills

General liability claims experience

Excellent communication

Collaborative approach

Ethics

Results orientation

Curiosity and learning

Job description

AXA XL in the United States is seeking a Claims professional to manage complex liability and auto claims across multiple jurisdictions. You will set case strategy with TPAs and counsel, oversee frequency reviews, and coordinate with internal teams to deliver top-notch customer service.

The role requires collaboration with regional leaders, broker and underwriter partners, and strong negotiation skills. You will report to the Manager of TPA Liability Claims and contribute to high-profile claims