Senior TPA Liability Claims Specialist

AXA XL; Hartford (CT); On-site; USD 98,000 - 155,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

AXA XL's Claims team seeks an experienced professional to manage assigned claims across jurisdictions, setting strategy with TPAs and leadership. You will oversee external counsel, coordinate with stakeholders, and report on trends to support optimal client outcomes.

Join AXA XL to contribute to a culture of excellence, integrity, and continuous improvement in a dynamic, collaborative environment. Strong negotiation skills and a client-focused mindset are essential.

Qualifications

• General Liability and commercial auto claims experience: Beginner to Intermediate level experience managing TPA Oversight claims and reviewing Frequency claims.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Collaborative approach: Develop productive relationships with insured, brokers, TPA claim handlers, CAM’s, underwriters, and legal counsel.
• Ethics: Handle responsibilities with integrity and the highest standards of professionalism.
• Passion for results: Proactive, able to handle multiple work streams with urgency.
• Intellectual curiosity: Willing to ask questions and continuously improve technical skills.

Responsibilities

• Managing assigned claims across multiple jurisdictions and setting case strategy with TPAs, Regional Claims Practice Leaders, Claims Legal and Claims management.
• Overflow Frequency Reviews.
• Manage TPAs and external counsel; set litigation strategies when engaged.
• Coordinate communication with internal and external stakeholders to ensure high service levels.
• Consult with leadership on Large Losses to achieve best outcomes for client and AXA XL.
• Document claim activity in our claims system and maintain reserves."
• Produce internal reports.
• Identify, monitor, and report on emerging liability and coverage trends.

Skills

General Liability experience

TPA Oversight experience

Coverage issues management

Negotiation and settlement

Excellent communication

Collaborative approach

Ethics and professionalism

Results-oriented

Intellectual curiosity

Job description

AXA XL's Claims team seeks an experienced professional to manage assigned claims across jurisdictions, setting strategy with TPAs and leadership. You will oversee external counsel, coordinate with stakeholders, and report on trends to support optimal client outcomes.

Join AXA XL to contribute to a culture of excellence, integrity, and continuous improvement in a dynamic, collaborative environment. Strong negotiation skills and a client-focused mindset are essential.