TPA Health Benefits Account Manager - Client Success

Personify Health; Tempe (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Unlimited PTO

Comprehensive medical and dental benefits

Mental health support

Professional development opportunities

Job summary

Personify Health in Tempe, Arizona is looking for an Account Manager to lead client relationships and ensure their success in a TPA environment. This role requires proactive service in managing client inquiries, reporting, and coordination across teams. Candidates should have a Bachelor's degree and extensive experience in account management and the healthcare industry. Personify Health offers competitive salaries starting at $65,000 along with a comprehensive benefits package.

The company promotes diversity and a mission-driven culture that supports employee wellness.

Qualifications

• 3+ years account management experience required.
• 3+ years experience in health insurance or healthcare industry preferred.
• Prior TPA experience strongly preferred.

Responsibilities

• Serve as primary client contact, managing inquiries and solutions.
• Track service levels and ensure timely issue resolution.
• Prepare standard and custom client reports.

Skills

Client relationship management

Communication skills

Problem resolution

Regulatory compliance knowledge

Education

Bachelor's degree in related discipline

Tools

CRM systems

Job description

Personify Health in Tempe, Arizona is looking for an Account Manager to lead client relationships and ensure their success in a TPA environment. This role requires proactive service in managing client inquiries, reporting, and coordination across teams. Candidates should have a Bachelor's degree and extensive experience in account management and the healthcare industry. Personify Health offers competitive salaries starting at $65,000 along with a comprehensive benefits package.

The company promotes diversity and a mission-driven culture that supports employee wellness.