Toyota Sales Consultant

Classic-Automotiv; Waukegan (IL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Employee vehicle discounts

Career advancement

Job summary

Classic-Automotiv in Waukegan, IL seeks a motivated Toyota Sales Consultant to help customers find the right vehicle and deliver an exceptional buying experience. You will greet customers, assess needs, demonstrate features, discuss financing options, and guide them through test drives while meeting sales goals and maintaining showroom standards.

Strong communication, time management, and a professional appearance are valued.

Qualifications

• Previous automotive sales experience is preferred but not required.
• Retail sales or customer service experience is a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management abilities.
• Comfortable using computers, CRM software, and digital communication tools.
• Professional appearance and positive attitude.
• Self-motivated with the ability to work independently and as part of a team.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally, creating a welcoming dealership experience.
• Conduct a thorough needs assessment to understand each customer's vehicle requirements, budget, and lifestyle.
• Demonstrate and explain Toyota vehicle features, technology, safety systems, trim levels, and available financing and leasing options.
• Perform engaging vehicle walkarounds and accompany customers on test drives.
• Build and maintain relationships with new and existing customers through consistent follow-up and excellent customer service.
• Maintain product knowledge on all current Toyota models, competitive vehicles, incentives, and manufacturer programs.
• Accurately complete sales documentation and ensure compliance with dealership policies and legal requirements.
• Utilize the dealership CRM to document customer interactions, appointments, and follow-up activities.
• Meet or exceed monthly sales, customer satisfaction, and productivity goals.
• Participate in sales meetings, product training, and manufacturer certification programs.
• Maintain the showroom, vehicle displays, and personal workspace in a clean and professional manner.
• Assist with dealership events, promotions, and community outreach activities as needed.

Skills

Customer service

Communication

Negotiation

Time management

Professional appearance

Teamwork

Tools

CRM software

Microsoft Office

Job description

Description

Job Summary

We are seeking a motivated, customer-focused Toyota Sales Consultant to join our growing team. The ideal candidate is enthusiastic about helping customers find the right vehicle while delivering an exceptional buying experience. This position requires strong communication skills, a positive attitude, and a commitment to achieving individual and dealership sales goals.

Job Responsibilities

• Greet customers promptly and professionally, creating a welcoming dealership experience.
• Conduct a thorough needs assessment to understand each customer's vehicle requirements, budget, and lifestyle.
• Demonstrate and explain Toyota vehicle features, technology, safety systems, trim levels, and available financing and leasing options.
• Perform engaging vehicle walkarounds and accompany customers on test drives.
• Build and maintain relationships with new and existing customers through consistent follow-up and excellent customer service.
• Maintain product knowledge on all current Toyota models, competitive vehicles, incentives, and manufacturer programs.
• Accurately complete sales documentation and ensure compliance with dealership policies and legal requirements.
• Utilize the dealership CRM to document customer interactions, appointments, and follow-up activities.
• Meet or exceed monthly sales, customer satisfaction, and productivity goals.
• Participate in sales meetings, product training, and manufacturer certification programs.
• Maintain the showroom, vehicle displays, and personal workspace in a clean and professional manner.
• Assist with dealership events, promotions, and community outreach activities as needed.

Requirements

Qualifications

• Previous automotive sales experience is preferred but not required.
• Retail sales or customer service experience is a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management abilities.
• Comfortable using computers, CRM software, and digital communication tools.
• Professional appearance and positive attitude.
• Self-motivated with the ability to work independently and as part of a team.
• Valid driver's license with a clean driving record.

Compensation & Benefits

• Competitive base salary plus commission and performance bonuses.
• Paid training and ongoing professional development.
• Health, dental, and vision insurance.
• Paid time off
• 401(k) with company match
• Employee vehicle purchase and service discounts.
• Opportunities for career advancement within the dealership.

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.