Toyota Sales BDC

Lexus of Knoxville; Knoxville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Lexus of Knoxville is seeking a Toyota BDC/Internet Sales Associate to join their fast-paced Internet Sales team. This entry-level position offers a great opportunity to start a career in retail automotive, providing initial product information and assisting customers through various communication channels. The role includes responsibilities such as answering calls, responding to inquiries, and following up on leads, with benefits including medical insurance, a 401k plan, and employee discounts.

Benefits

Medical, Dental, Vision Insurance

Life and Disability Insurance

401k retirement plan

Paid holidays and vacations

Employee discounts

Sick leave

Drug-free workplace

Qualifications

• Previous customer service experience required.
• Prompt and courteous demeanor expected.
• Willingness to submit to background check and drug screen.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond to inquiries using scripts and templates.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player attitude

Strong computer skills

Job description

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Job Title: Toyota BDC/Internet Sales Associate

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and learn about the dealership experience.

Responsibilities:

1. Answer customer calls and follow up with sales appointments
2. Respond to internet, phone, and live chat inquiries using scripts and templates
3. Provide initial product information and direct customers to dealership resources
4. Present initial financing options based on customer needs
5. Follow up with leads not ready to make an appointment or no-show
6. Participate in team and process development sessions
7. Utilize CRM tracking system daily

Qualifications:

1. Previous customer service experience
2. Team player attitude
3. Prompt and courteous
4. Strong computer skills
5. Willing to submit to background check and drug screen

Benefits:

• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• Voluntary Insurance options
• 401k retirement plan
• Paid holidays and vacations
• Employee discounts
• Sick leave
• Drug-free workplace

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development

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