Toyota Sales BDC

Lexus LC; Knoxville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive dealership is seeking a Toyota BDC/Internet Sales Associate to join their fast-paced team. This role serves as the vital link between customers and their future vehicles, providing assistance and information on products while delivering top-notch customer service. You'll benefit from comprehensive training and the opportunity to grow within the dealership environment.

Benefits

Insurance plans available

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k retirement

Paid Holidays

Paid vacations

Employee discounts

Qualifications

• Previous role in customer service required.
• Strong computer skills necessary.
• Enthusiastic personality and team player attitude expected.

Responsibilities

• Answer customer calls and establish follow-ups.
• Respond quickly to internet and phone inquiries.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Computer skills

Enthusiastic personality

Job description

Toyota BDC/Internet Sales Associate

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Responsibilities:

• Answer customer calls and establish follows-up with sales appointments

• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

• Provide customers with initial product information & direct them to the appropriate dealership resources

• Present initial financing options based on customer needs

• Follow up with leads that are not ready to make an appointment or no-show

• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

• Utilize CRM tracking system daily

Qualifications:

• At least one previous role based in strong customer service experience

• Team player attitude

• Prompt and courteous

• Enthusiastic personality

• Must have strong computer skills

• Willing to submit to a pre-employment background check & drug screen

Dealership Benefits

Insurance plans available for eligible full time associates

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible associates

Drug Free workplace