Tow Truck Operator: Calm, Reliable, Customer-Focused Driver

Bob's Main Street Auto and Towing; West Bend (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Predictable, rotating schedule

Guaranteed hourly pay

Paid time off with yearly increases

Paid holidays - even when they fall on

401(k) with 4% company match

Paid, on-the-job training

Monthly performance bonus

Paid uniforms

Company-sponsored events & team Gather

Job summary

Bob's Main Street Auto & Towing is seeking a Tow Truck Operator dedicated to helping customers in stressful moments. You’ll respond to calls, load and transport vehicles, and maintain safety and professionalism on every job.

The role emphasizes clear communication with dispatch and customers, ensuring a calm, respectful experience. You will work with a team that values growth, accountability, integrity, and transparency, while enjoying predictable scheduling and paid time off as part of a

Qualifications

• Maintain a valid driver's license with a clean driving record.
• Provide professional, courteous customer service in stressful situations.
• Strong communication with dispatch and customers is essential.

Responsibilities

• Respond to calls and safely load and transport vehicles.
• Interact with customers who may be frustrated or overwhelmed.
• Follow safety procedures and company policies during operations.
• Communicate daily with Dispatch and the Towing Manager.
• Use company-provided phones and software to manage calls.

Skills

Safe driving

Customer service

Clear communication

Tools

Dispatch software

Company phone system

Job description

Bob's Main Street Auto & Towing is seeking a Tow Truck Operator dedicated to helping customers in stressful moments. You’ll respond to calls, load and transport vehicles, and maintain safety and professionalism on every job.

The role emphasizes clear communication with dispatch and customers, ensuring a calm, respectful experience. You will work with a team that values growth, accountability, integrity, and transparency, while enjoying predictable scheduling and paid time off as part of a