Tow Truck Operator

Bob's Main Street Auto & Towing, Inc.; West Bend (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Predictable schedule

Guaranteed hourly pay

Benefits after 30 days

PTO after 90 days

Paid holidays

401(k) with 4% company match

On-the-job training

Monthly performance bonus

Uniforms provided

Team events

Job summary

Bob's Main Street Auto & Towing, Inc. is hiring a Tow Truck Operator. You will respond to calls, safely load and transport vehicles, and interact with customers in stressful moments with professionalism and respect.

You will follow dispatch instructions, adhere to safety procedures, and work with a team that values reliability and customer care. Training is provided to help you learn the right way.

Qualifications

• Must maintain a valid driver's license with a clean driving record.
• Ability to safely operate company vehicles and equipment following safety procedures.
• Clear and respectful communication with dispatch and customers.
• Willingness to learn, adapt, and grow within the company.

Responsibilities

• Respond to calls, load and transport vehicles safely.
• Interact with customers who may be frustrated or overwhelmed.
• Follow dispatch instructions and company procedures.
• Maintain a clean and safe work environment and report issues.

Job description

About This Role

This role exists to help people in stressful moments feel safe, respectful, and taken care of. As a Tow Truck Operator at Bob's Main Street Auto & Towing, you are often the first point of contact when something goes wrong. Your professionalism, calm presence, and attention to safety help turn a difficult situation into a reassuring experience for the customer.

About This Role

This role exists to help people in stressful moments feel safe, respectful, and taken care of. As a Tow Truck Operator at Bob's Main Street Auto & Towing, you are often the first point of contact when something goes wrong. Your professionalism, calm presence, and attention to safety help turn a difficult situation into a reassuring experience for the customer.

What Your Day Looks Like

Your day involves responding to calls, safely loading and transporting vehicles, and interacting with customers who may be frustrated or overwhelmed. You'll follow clear procedures, prioritize safety, and communicate clearly with dispatch and customers. While the work is active and varied, you'll always know what's expected and have support from a team that values professionalism and respect.

Our Values

• Growth - Personally and professionally
• Accountability - We do what we say we'll do
• Integrity - With customers and teammates
• Transparency - Clear expectations, no surprises

What We Offer

• Predictable, rotating schedule You'll know your work days months in advance, making it easier to plan life outside of work.
• Guaranteed hourly pay Consistent, reliable income you can count on.
• Employee benefits valued at approximately $5.50/hour Medical and life insurance available after 30 days.
• Paid time off with yearly increases One week of PTO starting after just 90 days, growing over time.
• Paid holidays - even when they fall on weekends Spend important days with your family.
• 401(k) with 4% company match We invest in your future.
• Paid, on-the-job training No experience needed - we'll teach you the right way.
• Monthly performance bonus When the company succeeds, everyone shares in it.
• Paid uniforms One less thing to worry about. We've got you covered.
• Company-sponsored events & team gatherings We believe strong teams are built through connection.

What We're Looking For in a Tow Truck Operator

• Maintain a valid driver's license with a good driving record (Must be 21 years old for insurance purposes)
• Safely operate company vehicles and equipment while following all safety procedures
• Communicate clearly with Dispatch and the Towing Manager daily
• Use company-provided phones and software to receive and manage calls
• Provide professional, courteous customer service - especially in stressful situations
• Maintain a clean, professional, and safe work environment
• Adapt to change with a positive attitude and strong work ethic
• Commit to learning, improvement, and growth within the company

Who Thrives Here

• You enjoy helping people when they need it most
• You value teamwork and accountability
• You want stable pay and predictable scheduling
• You're looking for long-term growth - not just a job

If you want to work somewhere that keeps its promises, respects your time, and supports your growth, we'd love to meet you.