Tour Guide/Bike Shop Assistant

Klondike Electric Bicycles; Skagway (AK); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly wage

Guest tips

Employee discounts across local stores

Descripción de la vacante

Klondike Electric Bicycles in Skagway, Alaska seeks an enthusiastic E-Bike Tour Guide & Retail Associate to serve the season. You will lead small-group tours along coastal and mountain routes, share Gold Rush history, and provide safety orientations to renters.

When not guiding, you will staff the shop, assist with gear fitting, check in guests, and help keep our fleet ready. Housing is provided; enjoy a walkable town and a vibrant seasonal community.

Formación

• Public Speaking & Hospitality: Natural storyteller with an upbeat personality who enjoys engaging with people from around the world.
• Cycling Confidence: Comfortable riding an electric bicycle on paved roads and gravel in various weather conditions.
• Physical Stamina: Able to ride multiple miles daily, stand during shop shifts, and lift/maneuver e-bikes weighing 55–65 lbs.
• Safety & Reliability: Punctual and safety-conscious; CPR/First Aid certification preferred or willingness to obtain.
• Legal Requirement: Must be authorized to work in the United States with a valid driver's license preferred.

Responsabilidades

• Lead Guided Tours: Safely lead engaging e-bike excursions, sharing regional history, ecology, and local lore.
• Rider Sizing & Safety Briefings: Deliver safety speeches, demonstrate controls, fit helmets, and adjust seats.
• Front-of-House Hospitality: Welcome walk-in travelers, check in reservations using Square, process sales, and answer questions.
• Fleet Staging & Support: Stage bicycles, inspect gear, swap/charge batteries, assist with check-ins.
• Community Cross-Coverage: Provide mid-day relief or team coordination across local storefronts.

Conocimientos

Public Speaking

Hospitality

Cycling Confidence

Physical Stamina

Safety & Reliability

CPR/First Aid

Descripción del empleo

Klondike Electric Bicycles is seeking an enthusiastic, dependable, and active E-Bike Tour Guide & Retail Associate to spend the season in historic Skagway, Alaska!

In this active, guest-facing position, you are the face of our shop and the storyteller of Skagway. You will lead small-group electric bicycle tours along scenic coastal and mountain routes, share the colorful Gold Rush history of the area, and deliver hands‑on safety orientations to independent renters. When not on the road, you will anchor retail and guest check‑ins at our shop counter, help fit gear, and keep our fleet staged and ready for adventure.

Key Responsibilities:

• Lead Guided Tours: Safely lead engaging, informative e‑bike excursions for visitors of all riding abilities, pacing groups well and sharing regional history, ecology, and local lore.

• Rider Sizing & Safety Briefings: Deliver clear, confident safety speeches to guided tour groups and rental guests; demonstrate throttle and pedal‑assist controls, fit helmets, and adjust seat heights.

• Front‑of‑House Hospitality: Welcome walk‑in travelers, check in advance reservations using our tablet POS system (Square), process retail merchandise sales, and answer visitor questions about Skagway.

• Fleet Staging & Support: Partner with the bike technician and fellow guides to stage bicycles, inspect gear before departures, swap and charge batteries, and assist with smooth return check‑ins.

• Community Cross‑Coverage: Provide occasional mid‑day break relief or team coordination across our local family of storefronts (including Chilkooterie and Stuff & Things).

Compensation & Perks

• Hourly Wage: Competitive base hourly rate with overtime paid at time‑and‑a‑half.

• Cash & Credit Card Tips: Generous daily tour tips directly from your guests

• Perks & Discounts: Complimentary personal use of shop e‑bikes (based on availability) and employee discounts across all our local businesses.

Housing & Living in Skagway

• Employee Housing Available: Shared seasonal staff housing in downtown Skagway.

• Housing Cost: Approximately $525-$550/month rent plus a flat $75/month utilities/Wi‑Fi fee.

• Fully Walkable: No car needed. Housing is within walking and biking distance to the shop, grocery store, recreation center, harbor, and hiking trails.

• The Backyard: World‑class hiking right from town (Dewey Lakes, AB Mountain, Chilkoot Trail), scenic road trips up the Klondike Highway into the Yukon, and a vibrant, tight‑knit seasonal community.

Qualifications

• Public Speaking & Hospitality: Natural storyteller with an outgoing, upbeat personality who genuinely enjoys engaging with people from around the world.

• Cycling Confidence: Comfortable and skilled riding an electric bicycle on paved roadways and packed gravel surfaces in various Southeast Alaska weather conditions.

• Physical Stamina: Able to ride multiple miles a day, stand on your feet during shop shifts, and lift/maneuver e‑bikes weighing 55-65 lbs.

• Safety & Reliability: Punctual and safety-conscious. CPR/First Aid certification is preferred (or willingness to obtain prior to arrival).

• Legal Requirement: Must be authorized to work in the United States with a valid driver's license preferred.