E-Bike Mechanic & Cycling Specialist

Bar W Guest Ranch; Whitefish (MT); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Whitefish Outfitters seeks a Cycling Director & E-Mechanic to lead the bike program and maintain the fleet from spring through fall. The role blends technical bike maintenance with guest-focused service and team leadership.

You will train guides, manage rentals, and ensure safety standards while delivering exceptional experiences on Going-to-the-Sun Road tours and shuttle-supported trips.

Competenze

• Strong mechanical skills across bikes and gear.
• Excellent communication and organization.
• Ability to work independently and follow through on commitments.
• Comfortable using bike booking and rental software.
• Able to lift up to 50 lbs and load bikes.
• CPR and Wilderness First Aid preferred.
• Leadership or supervisory experience preferred.

Mansioni

• Maintain and manage the full e-bike, gravel, and mountain bike fleet.
• Perform bike builds, repairs, and ongoing maintenance during the season.
• Lead by example and ensure daily responsibilities are completed.
• Train bike guides so they feel confident and supported when leading rides.
• Guide trips including Going-to-the-Sun Road tours and shuttle-supported trips.
• Create connections with guests through great service and positive energy.
• Manage bike rentals, waivers, and reservations using booking software.
• Open and close daily operations and maintain rental availability.
• Enforce safety standards, city regulations, and company procedures.
• Purchase bikes and parts from vendors such as QBP, Pedego, and Scott.
• Keep the bike shop organized and inventory up to date.
• Communicate fleet needs with the Operations Manager.

Conoscenze

Mechanical skills

Communication

Independent worker

Booking software

Lifting 50 lbs

CPR/First Aid

Leadership experience

Bike maintenance tools

Strumenti

Bike maintenance tools

Descrizione del lavoro

At Whitefish Outfitters our core focus is connection. We want our guests to have an experience not just a vacation, so we want them to connect to our staff, the people they came with, the other guests, nature, and to themselves. You would be integral in facilitating connection with guests by sharing your story and listening to them.

General Responsibilities:

This position is full time from April through October. Come work in a beautiful and scenic outdoor playground. The Cycling Specialist leads the bike summer bike program at Whitefish Outfitters, combining mechanical expertise with guest experience and team leadership.

Cycling Director & E-Mechanic Duties:

• Maintain and manage the full e-bike, gravel, and mountain bike fleet.
• Perform bike builds, repairs, and ongoing maintenance throughout the season.
• Lead the by example and ensure daily responsibilities are completed
• Train bike guides so they feel confident and supported when leading rides.
• Guiding trips, including Going-to-the-Sun Road tours and shuttle-supported trips.
• Create strong connections with guests through great service and positive energy.
• Manage bike rentals, waivers, and reservations using booking software.
• Open and close daily operations and maintain accurate rental availability.
• Enforce safety standards, city regulations, and company procedures.
• Purchase bike s, parts, from vendors such as QBP, Pedego, and Scott.
• Keep the bike shop organized and inventory up to date.
• Communicate clearly and consistently with the Operations Manager about fleet needs and issues.

Personal Requirements:

• Strong mechanical skills and comfort working on a wide range of bikes.
• Excellent communication and organization skills.
• Ability to work independently and follow through on commitments.
• Comfortable learning and using booking and rental software.
• Ability to lift to 50 lbs and load bikes onto shuttles.
• CPR and Wilderness First Aid preferred
• Leadership or supervisory experience preferred.