Tour Guide

Knott's Berry Farm; Buena Park (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

Knott's Berry Farm in Buena Park, CA is seeking a Seasonal Tour Guide to lead educational tours for groups of children and adults, presenting information clearly and engagingly.

This role requires outdoor work in all weather, occasional evenings, weekends and holidays, with training provided to help you build resume-worthy skills and experience for future opportunities. You will gain strong customer service and teamwork abilities through hands-on experience.

Qualifications

• Ability to speak in front of a group and engage tour members.
• Willingness to work nights, weekends, and holidays.
• Comfort outdoors in varied weather.
• Commitment to punctuality and teamwork.

Responsibilities

• Lead educational tours following a set itinerary.
• Share scripted information and engage with tour groups.
• Complete pre/post tour paperwork as required.

Skills

Public speaking

Group management

Customer service

Interpersonal skills

Flexible schedule

Outdoor work

Job description

$16.90 / hour

A Tour Guide leads groups of children and adults on educational tours through the park presenting educational information and
interacting in an appropriate manner with tour group members.

Working with us is an opportunity that can pay off for years to come – with skills, knowledge, experiences and friends that can last a lifetime!

• Develop resume-building skills to help achieve your career goals
• Work in a welcoming and diverse environment
• Gain knowledge through training programs and work experience

Overview

$16.90 / hour

A Tour Guide leads groups of children and adults on educational tours through the park presenting educational information and
interacting in an appropriate manner with tour group members.

Working with us is an opportunity that can pay off for years to come – with skills, knowledge, experiences and friends that can last a lifetime!

A Seasonal job with us can lead to a successful future. That's because you will:

• Develop resume-building skills to help achieve your career goals
• Work in a welcoming and diverse environment
• Gain knowledge through training programs and work experience

Responsibilities

Conducts Educational Tours: Following a predetermined itinerary; escorts tour groups from one predetermined venue to the next and shares scripted educational information related to each tour venue; use prewritten script to provide an interactive experience with a character related to the tour.
Develops Contingencies: Remains flexible and adjusts itinerary to accommodate restroom breaks and hydration needs of tour members; late arrival of tours; cancelled entertainment and closed attractions; or any other unforeseen event.
Completes Administrative Duties: Accurately completes all required pre and post tour paperwork by set deadlines.

Qualifications

• Ability to speak in front of a group of guests and manage groups of people.
• A genuine interest in making people feel welcome using your smile and positive nature
• Keen to be a part of something you believe in, providing fun while having fun at work
• Openness to learn, grow and develop skills
• Commitment to your team by being on time and working scheduled shifts
• Desire to be outdoors for extended periods in all weather conditions
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.