Tour Guide

Canada's Wonderland; Buena Park (CA); On-site; USD 19,207 - 27,355; Full time

Job summary

Canada's Wonderland is seeking a Tour Guide in Buena Park to lead educational tours for groups, present information, and engage with participants in a professional, friendly manner. The role emphasizes outdoor work, weekend and holiday hours, and the ability to adapt to changing schedules.

Responsibilities include conducting tours with scripted content, adjusting plans as needed, and completing administrative duties.

Qualifications

• Ability to speak in front of a group and manage groups of guests.
• Genuine interest in making people feel welcome with a positive attitude.
• Willingness to learn, grow and develop skills.
• Commitment to the team by being on time and maintaining shifts.
• Desire to be outdoors for extended periods in all weather conditions.
• Ability to work nights, weekends and holidays.
• Ability to pass a background check (if 18+).

Responsibilities

• Conduct Educational Tours: escort groups along a predetermined itinerary and share scripted educational information.
• Develop contingencies: adjust itinerary for breaks, late arrivals, cancelled entertainment, or closed attractions.
• Completes Administrative Duties: complete required pre- and post-tour paperwork by deadlines.

Skills

Public speaking

Group management

Customer service

Punctuality

Willingness to learn

Outdoor work

Job description

Overview:

$16.90 / hour

A Tour Guide leads groups of children and adults on educational tours through the park presenting educational information and
interacting in an appropriate manner with tour group members.

Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime!

A Seasonal job with us can lead to a successful future. That's because you will:

• Develop resume-building skills to help achieve your career goals
• Work in a welcoming and diverse environment
• Gain knowledge through training programs and work experience

Responsibilities:

Conducts Educational Tours: Following a predetermined itinerary; escorts tour groups from one predetermined venue to the next and shares scripted educational information related to each tour venue; use prewritten script to provide an interactive experience with a character related to the tour.

Develops Contingencies: Remains flexible and adjusts itinerary to accommodate restroom breaks and hydration needs of tour members; late arrival of tours; cancelled entertainment and closed attractions; or any other unforeseen event.

Completes Administrative Duties: Accurately completes all required pre and post tour paperwork by set deadlines.

Qualifications:

• Ability to speak in front of a group of guests and manage groups of people.
• A genuine interest in making people feel welcome using your smile and positive nature
• Keen to be a part of something you believe in, providing fun while having fun at work
• Openness to learn, grow and develop skills
• Commitment to your team by being on time and working scheduled shifts
• Desire to be outdoors for extended periods in all weather conditions
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.