Tour Desk Agent

westgate resorts; Branson (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) with match

Daily pay

Wellness programs

Tuition assistance

EAP

Pet insurance

Loyalty discounts on hotels and more

Gym membership

David A. Siegel Legacy Scholarship

Career growth opportunities

Community involvement

Job summary

Westgate Branson Woods Resort in Branson, MO, is seeking an energetic administrative assistant to support guest services and executive offices. You will check guests in/out for morning tours and coordinate general office tasks for the Vice President of VOA.

Candidates should have guest service experience and computer skills to handle clerical duties, data reporting, and communications. This role offers growth within a large Westgate Resorts network and a comprehensive benefits package.

Qualifications

• Guest service experience
• Ability to perform tasks on computer

Responsibilities

• Effectively check guests into and out of the tour assignments for that morning
• Coordinate the general office administration for the Vice President of the VOA
• Provide clerical assistance to the General Manager and Senior Management as necessary
• Help with routine and special projects for the Vice President, General Manager and/or Senior Management
• Assist with researching, resolving, and documenting internal and external issues
• Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
• Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
• Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries

Skills

Guest service experience

Job description

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains,Westgate Branson Woods Resortis close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

• Effectively check guests into and out of the tour assignments for that morning
• Coordinate the general office administration for the Vice President of the VOA.
• Provide clerical assistance to the General Manager and Senior Management as necessary
• Help with routine and special projects for the Vice President, General Manager and/or Senior
  Management
• Assist with researching, resolving, and documenting internal and external issues
• Compile and distribute daily and weekly statistical data to members of management, including
  reports and spreadsheet information about the resorts
• Coordinate general office administration including correspondence, photocopying, file
  maintenance, and supply inventory
• Answer multi phone lines, take messages and answer general questions regarding complaints
  and inquiries

Qualifications

Guest service experience

Ability to perform tasks on computer

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – AccessYour Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship– Up to $40,000 for Team Members’ Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.