Total Loss Customer Care Associate

RB Global Inc.; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Total Loss Customer Care Associate, where you will play a vital role in enhancing the purchasing experience for a global buyer base. This position offers the opportunity to work with a trusted marketplace that leverages cutting-edge technology to facilitate the sale of total-loss and damaged vehicles. As part of RB Global, you will enjoy a comprehensive benefits package including medical, dental, and vision insurance, a robust 401k plan with matching contributions, and paid time off. If you are passionate about customer service and eager to make a difference in a dynamic environment, this role is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k plan with matching

15 days of PTO

Job description

Total Loss Customer Care Associate in United States (# 3110)

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.

IAA serves a global buyer base located throughout over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience.

IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time, and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees can enroll in our company’s 401k plan, and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.