Total Loss Auto Adjuster

Shelter Insurance Companies; New York (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Job summary

Shelter Insurance Companies is seeking a Total Loss Auto Adjuster in New York. The role involves analyzing, evaluating, and settling automobile total loss claims, determining claim value, and negotiating settlements within authority. Catastrophe duty exposure may be assigned.

Must handle auto total loss settlements with accuracy and compliance. The position requires strong analytical and negotiation skills, solid customer service, and the ability to learn claims processes and motor vehicle

Qualifications

• Strong analytical, organizational, and decision‑making skills.
• Superior negotiation, communication, and customer service abilities.
• Experience with policy coverage analysis and motor vehicle estimating is a plus.

Responsibilities

• Analyze, evaluate, and settle auto total loss claims within authority.
• Determine value of physical damage and negotiate settlements per procedures and contracts.

Skills

Analytical skills

Negotiation skills

Communication

Decision making

Customer service

Tools

Automobile estimating software

Job description

A company built to serve you. It’s your career, Shelter it!

Total Loss Auto Adjuster

$23.82 - $29.54 minimum starting pay

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

The Total Loss Auto Adjuster will analyze, evaluate, and settle insurance claims involving automobile material damage losses. Determine value of the physical damage claim and negotiate settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations. May be assigned duties regarding catastrophe teams for auto losses. Required to evaluate and settle auto total loss claims.

What We’re Looking For:

• Requires excellent analytical, organizational, and decision‑making skills.
• Superior skills in negotiation, communication and customer service are required.
• Ability to learn on‑the‑job and through claims training courses of insurance policy coverage analysis and interpretation, and motor vehicle estimating.
• Must exhibit strong skills in technology to include keyboarding and familiarity with word processing software, electronic communications, automobile estimating software, and internet research capabilities.
• Requires good basic but advancing knowledge of automobile repair.
• Will be required to acquire and maintain state licenses as applicable.
• A minimum of two years general business experience is preferred in an insurance setting, demonstrating experience in organization, communication, negotiation, and decision‑making.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation

Shelter’s uncompromising commitment to excellence doesn’t stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• “Dress for Your Day” Dress Code
• Flexible Scheduling
• And much more!

#IND1#

09/30/2026