Total Loss Auto Adjuster

Shelter Mutual Insurance Company; United States; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Savings and Profit Sharing

Paid time off

Wellness program

Dress for Your Day

Flexible scheduling

Job summary

Shelter Mutual Insurance Company is seeking a Total Loss Auto Adjuster to analyze, evaluate, and settle automobile material damage claims. This role involves determining claim value, negotiating settlements within authority limits, and may include catastrophe team duties.

Candidates should possess strong analytical, negotiation, and customer service skills, with the ability to learn via claims training and policy interpretation. Auto estimating knowledge is beneficial.

Qualifications

• Excellent analytical, organizational, and decision-making skills.
• Superior negotiation, communication and customer service abilities.
• Ability to learn via claims training and policy coverage interpretation.

Responsibilities

• Analyze, evaluate, and settle auto material damage claims.
• Determine value and negotiate settlements within authority limits.
• May support catastrophe auto loss duties and settle auto total loss claims.

Skills

Analytical skills

Negotiation

Customer service

Decision making

Learning on the job

Technology proficiency

Automobile knowledge

Tools

Claims software

Word processing

Job description

A company built to serve you. It's your career, Shelter it!

Total Loss Auto Adjuster

$23.82 - $29.54 minimum starting pay

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

The Total Loss Auto Adjuster will analyze, evaluate, and settle insurance claims involving automobile material damage losses. Determine value of the physical damage claim and negotiate settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations. May be assigned duties regarding catastrophe teams for auto losses. Required to evaluate and settle auto total loss claims.

What We're Looking For:

• Requires excellent analytical, organizational, and decision‑making skills.
• Superior skills in negotiation, communication and customer service are required.
• Ability to learn on-the-job and through claims training courses of insurance policy coverage analysis and interpretation, and motor vehicle estimating.
• Must exhibit strong skills in technology to include keyboarding and familiarity with word processing software, electronic communications, automobile estimating software, and internet research capabilities.
• Requires good basic but advancing knowledge of automobile repair.
• Will be required to acquire and maintain state licenses as applicable.
• A minimum of two years general business experience is preferred in an insurance setting, demonstrating experience in organization, communication, negotiation, and decision‑making.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!