Tortillería Production & Customer Service Clerk

Vallarta Supermarkets; Victorville (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Basic Life and AD&D Insurance

401(k) Retirement Plan

Paid vacation

Legal services

Holiday pay

Job summary

Vallarta Supermarkets is hiring a Tortillería Clerk to produce tortilla products and provide outstanding customer service in a fast-paced setting. You will handle masa, fry tortilla products, and maintain quality, sanitation, and displays while supporting department goals.

The role focuses on learning tortilla production from dry corn to finished products, operating tortillería equipment, and working with a team to ensure accurate weights, labeling, and safe handling.

Qualifications

• Ability to learn tortilla production from dry corn to finished product.
• Familiarity with tortillería equipment, tools, and ovens (or willingness to learn).
• Team-oriented with strong communication and customer service skills.
• Must be able to transfer to other store locations within a reasonable commute.
• Must be legally authorized to work in the U.S.
• Exposure to perishable products, cooking equipment, and changing conditions.
• Collaborative, team-focused environment.

Responsibilities

• Customer Service: Smile, greet, and assist customers with tortilla and specialty product orders.
• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance.
• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures.
• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage.
• Sanitation & Safety: Clean tanks, equipment, and work areas; sweep, mop, and follow “clean as you go” practices.
• Compliance: Follow health department regulations, food safety practices, and Vallarta Tortillería Safety Program.
• Teamwork: Assist coworkers, participate in training new employees, and maintain communication with the Tortillería Manager.
• Other Duties: Perform additional tasks assigned to support department operations and customer satisfaction.

Skills

Customer service

Teamwork

Communication

Tools

Tortillería equipment

Job description

Vallarta Supermarkets is hiring a Tortillería Clerk to produce tortilla products and provide outstanding customer service in a fast-paced setting. You will handle masa, fry tortilla products, and maintain quality, sanitation, and displays while supporting department goals.

The role focuses on learning tortilla production from dry corn to finished products, operating tortillería equipment, and working with a team to ensure accurate weights, labeling, and safe handling.