Tortilla Production & Guest Service Clerk

vallartasupermarkets; Downey (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health plan

Dental & vision

Life insurance

401(k) retirement plan

Paid vacation

Sick time

Holiday premium pay

Scholarship opportunities

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets in Downey, CA is hiring a Tortillería Clerk to produce tortilla products, assist customers, and keep displays fresh. You will prepare masa, fry and cook tortilla products, and ensure quality, weight, and appearance meet Vallarta’s standards.

The role emphasizes safety and sanitation, with responsibilities for packaging, labeling, and rotating stock. A friendly, service‑oriented attitude and willingness to learn are essential for success.

Qualifications

• Ability to learn tortilla production from dry corn to finished product.
• Familiarity with tortillería equipment, tools, and ovens (or willingness to learn).
• Team-oriented with strong communication and customer service skills.
• Responsible, professional, and positive attitude.
• Basic understanding of English language.
• Must be able to transfer to other store locations within a reasonable commute.
• Must be legally authorized to work in the U.S.

Responsibilities

• Customer Service: Smile, greet, and assist customers with tortilla and specialty product orders.
• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance.
• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures.
• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage.
• Sanitation & Safety: Clean equipment and work areas; follow clean as you go practices and MSDS principles.
• Compliance: Follow health department regulations, food safety practices, and Vallarta’s Tortillería Safety Program.
• Teamwork: Assist coworkers, participate in training new employees, and maintain communication with the Tortillería Manager.
• Other Duties: Perform additional tasks to support department operations and customer satisfaction.

Skills

Customer service

Teamwork

Communication

English proficiency

Tools

Tortillería equipment

Ovens

Job description

Vallarta Supermarkets in Downey, CA is hiring a Tortillería Clerk to produce tortilla products, assist customers, and keep displays fresh. You will prepare masa, fry and cook tortilla products, and ensure quality, weight, and appearance meet Vallarta’s standards.

The role emphasizes safety and sanitation, with responsibilities for packaging, labeling, and rotating stock. A friendly, service‑oriented attitude and willingness to learn are essential for success.