Toledo Complex Food & Beverage - Catering Attendant

ASM Global; United States; On-site; USD 20,664 - 27,552; Part time

Job summary

ASM Global-SMG is looking for a Catering Attendant to support operations across the Toledo Complex. This role involves assisting with event preparation, setup, and catering service, ensuring exceptional guest service.

Qualifications include a high school diploma, strong organizational skills, and the ability to work flexible hours. You will be responsible for maintaining catering equipment and ensuring a clean, professional environment for every event.

Qualifications

• Must be able to lift and transport items weighing 10–30 pounds regularly and up to 50 pounds occasionally.
• Ability to read, write, and speak English to communicate effectively with guests and team members.
• All applicants must be at least 18 years of age.

Responsibilities

• Assist in maintaining, organizing, and cleaning all catering equipment.
• Set up tables, chairs, and catering areas as assigned.
• Serve guests in a professional and courteous manner.
• Support overall event operations while maintaining high guest-service standards.

Skills

Strong organizational skills

Ability to perform under pressure

Excellent customer service skills

Communication skills

Teamwork and collaboration

Education

High school diploma or equivalent

Some college preferred

Job description

Role

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. The Catering Attendant supports catering operations by assisting with event preparation, setup, service, and cleanup while ensuring exceptional guest service and adherence to company standards.

Responsibilities

• Assist in maintaining, organizing, and cleaning all catering equipment.
• Ensure all event signage is properly displayed.
• Set up tables, chairs, and catering areas as assigned by the Catering Supervisor or Manager in a timely and efficient manner.
• Set glassware, silverware, dinnerware, and additional event necessities according to event specifications.
• Maintain catered areas in a clean, sanitary, and organized condition throughout events.
• Serve guests in a professional, courteous, and efficient manner.
• Assist with the breakdown and cleanup of catering areas following events.
• Support overall event operations while maintaining high guest-service standards.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Strong organizational skills with the ability to make quick and accurate decisions in a fast‑paced environment.
• Ability to perform effectively under pressure while maintaining professionalism.
• Ability to work collaboratively with co‑workers to ensure compliance with service standards.
• Ability to interact and communicate effectively with guests, clients, and team members at all levels.
• Ability to work flexible hours, including nights, weekends, holidays, and extended business hours as needed.
• Must maintain a professional appearance and demeanor at all times while on duty.
• Excellent organizational, planning, and customer‑service skills.
• Ability to deliver exceptional guest service with strong attention to detail and accuracy.
• Basic knowledge of food and beverage preparation, banquet service standards, guest relations, and hospitality etiquette preferred.
• Knowledge of table settings, service ware, and menu items preferred.
• Must be able to read, write, and speak English to communicate effectively with guests and team members.
• Ability to lift and transport items weighing 10–30 pounds regularly and up to 50 pounds occasionally.
• Must have sufficient mobility to perform assigned tasks, including frequent reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• All applicants must be at least 18 years of age.

Preferred Skills

• Strong communication skills
• Teamwork and collaboration
• Reliability and accountability
• Organization and attention to detail
• Sense of urgency
• Safety awareness
• Guest‑service mindset

Work Environment

This position operates throughout the Toledo Complex, including warehouse, dock, storage, kitchen, concessions, and event spaces. Team members may work indoors and outdoors depending on event needs. The role may require exposure to varying temperatures, including coolers, freezers, outdoor weather conditions, and high‑volume event environments.

Safety Expectations

• All team members are expected to practice safe work habits, follow all safety policies, procedures, and regulations, and complete company‑wide and job‑specific safety training.
• Operate equipment only when properly trained and authorized.
• Wear required personal protective equipment (PPE).
• Clean spills and hazards promptly.
• Report unsafe conditions immediately.
• Report all workplace injuries and illnesses in the company’s risk management system (Origami Risk) on the same day the incident is reported.

Equal Opportunity Employer

Legends & ASM Global are Equal Opportunity/Affirmative Action employers. We encourage Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.