Toledo Complex Food & Beverage - Suite Runner

ASM Global-SMG; United States; On-site; USD 30,000 - 40,000; Part time

Job summary

ASM Global-SMG is hiring a Suites Runner to provide operational support across the Toledo Complex, delivering exceptional guest service in the Catering Department.

Responsibilities include assisting with event setups, delivering orders, and maintaining knowledge of food and beverage items. Candidates should have a high school diploma, previous food service experience preferred, and be able to lift up to 50 pounds. The role requires flexibility to work during events, including weekends and holidays.

Qualifications

• Ability to lift and carry up to 50 pounds.
• Knowledge of food handling and alcohol service.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Deliver orders in a timely manner.
• Complete opening and closing duties.
• Assist with the setup of events.

Skills

Attention to detail

Time management

Organizational skills

Communication skills

Teamwork

Education

High school diploma or equivalent

Some college preferred

Job description

The Role

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations.

The Suites Runner provides exceptional guest service while working collectively and cooperatively in the Catering Department, specifically in the Suites environment; and ensures that items needed in the suites are obtained and delivered in a timely manner before and during events.

Essential Duties and Responsibilities

• Assist with the set-up of events by delivering orders in a timely and courteous manner.
• Deliver product as directed during events.
• Complete opening and closing duties as assigned.
• Have a strong knowledge of the building and pertinent event location.
• Be knowledgeable of food, beverage and menu items.
• Adhere to Legends Uniform and Grooming guidelines.
• Perform other duties as assigned.

Qualifications

• Strong attention to detail.
• Elevated time management, organizational, and prioritizing skills.
• Previous food service experience preferred.
• Ability to multitask in a fast-paced, team-oriented setting.
• High school diploma or equivalent required; some college preferred.
• Must be at least 18 years of age.
• Knowledge of state and local health requirements related to food handling and alcohol service.
• Fluent in spoken and written English.
• Ability to lift and carry up to 50 pounds and move items up and down stairs and ramps.
• Willingness to work extended hours, including nights, weekends, and holidays.
• Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods.
• Ability to remain professional and guest-focused in high-volume event environments.

Preferred Skills

• Strong communication skills.
• Teamwork and collaboration.
• Reliability and accountability.
• Organization and attention to detail.
• Sense of urgency.
• Safety awareness.
• Guest-service mindset.

Work Environment

This position operates throughout the Toledo Complex, including warehouse, dock, storage, kitchen, concessions, and event spaces. Team members may work indoors and outdoors depending on event needs. The role may require exposure to varying temperatures, including coolers, freezers, outdoor weather conditions, and high-volume event environments.

Safety Expectations

All team members are expected to practice safe work habits, follow all safety policies, procedures, and regulations, and complete company-wide and job-specific safety training. Team members must:

• Operate equipment only when properly trained and authorized.
• Wear required personal protective equipment (PPE).
• Clean spills and hazards promptly.
• Report unsafe conditions immediately.
• Report all workplace injuries and illnesses in the company’s risk management system (Origami Risk) on the same day the incident is reported.

Note

The responsibilities listed above are intended to describe the general nature and level of work being performed. Duties and responsibilities may change at any time due to business needs, reasonable accommodations, or other operational requirements. This description does not state or imply that these are the only duties assigned to the position.

Equal Opportunity Employer

EQUAL OPPORTUNITY EMPLOYER Legends & ASM Global are Equal Opportunity/Affirmative Action employers. We encourage Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.