To Go Specialist

Red Lobster; Waterloo (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks enthusiastic To Go Specialists to elevate the takeout dining experience. In this role, you will engage with guests, providing personalized service and menu suggestions while ensuring timely order assembly and delivery for curbside pickup. This position requires a passion for hospitality and the ability to thrive under pressure. Join a vibrant team where your contributions directly impact guest satisfaction and enjoyment. If you take pride in delivering excellent service and enjoy a dynamic work environment, this opportunity is perfect for you.

Qualifications

• Ability to explain menu items and make suggestions to guests.
• Strong order taking and customer service skills.

Responsibilities

• Enhance Guests’ takeout experience with personalized service.
• Accurately take orders and manage transactions.

Skills

Customer Service

Order Taking

Menu Knowledge

Ability to Work Under Pressure

Job description

Job Overview

Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests’ takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions.

What You Need to Succeed:

1. Skills to Make the Grade:
   • Explain menu items and offers suggestions to guests
   • Correctly takes and enters orders
   • Ability to work under pressure
   • Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner
2. Perform the physical demands:
   • Lift and carry up to 30 pounds
   • Stand for several hours
   • Can bend, reach, and stoop
   • Walks constantly inside and outside the restaurant

About the company
Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.