To Go Specialist

Red Lobster; Durham (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a well-known casual dining restaurant where you can take pride in providing excellent meals and personalized service. As a To Go Specialist, you will enhance the takeout experience for guests by accurately taking orders, assembling meals, and ensuring timely curbside pickups. This role requires strong customer service skills, the ability to work under pressure, and a passion for delivering exceptional dining experiences. If you enjoy working in a fast-paced environment and thrive on guest interaction, this position is perfect for you.

Qualifications

• Strong customer service skills and ability to explain menu items.
• Ability to work efficiently under pressure and manage orders.

Responsibilities

• Enhance Guests’ takeout experience with personalized service.
• Accurately take and assemble food and drink orders for pickup.

Skills

Customer Service

Order Management

Ability to Work Under Pressure

Menu Knowledge

Job description

Job Overview

Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests’ takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions.

What You Need to Succeed:

1. Skills to Make the Grade:

• Explain menu items and offers suggestions to guests
• Correctly takes and enters orders
• Ability to work under pressure
• Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner

Perform the physical demands:

• Lift and carry up to 30 pounds
• Stand for several hours
• Can bend, reach, and stoop
• Walks constantly inside and outside the restaurant

About the company
Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.