To-Go Pickup Specialist — Fast, Friendly Service

Food Lion; High Point (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is recruiting for a Store Associate to provide fast, friendly service, assist the To-Go lead, and help maximize sales through excellent customer service. You will greet customers, handle orders, scan and bag items, verify IDs for alcohol, and maintain a clean, organized front-end area.

Candidates should have a high school diploma or equivalent, strong interpersonal skills, and the ability to learn multiple tasks in a team environment.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
• Ability to shop multiple customer orders using the designated tools and equipment.
• Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.).
• Substitute items when requested.
• Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure.
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
• Assist customers picking up orders.
• Complete Accountability Form from end to end process.
• Is courteous and helpful to other associates.
• Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Controls store's expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies.
• Adheres to all company guidelines, policies and standard practices.
• Observes and corrects all unsafe conditions that could cause associate or customer accidents.
• Notify QA of any cleaning issues or maintenance required for To-Go area and equipment.
• Successfully complete Computer Based Training (CBT) and Training Aid coursesPerforms all other duties as assigned.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Skills

Customer service

Interpersonal skills

Team player

Multi-tasking

Communication

Education

High school diploma or equivalent

Job description

Food Lion is recruiting for a Store Associate to provide fast, friendly service, assist the To-Go lead, and help maximize sales through excellent customer service. You will greet customers, handle orders, scan and bag items, verify IDs for alcohol, and maintain a clean, organized front-end area.

Candidates should have a high school diploma or equivalent, strong interpersonal skills, and the ability to learn multiple tasks in a team environment.