To-Go Order Fulfillment Associate

Food Lion; Hickory (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Hickory, NC seeks aStore Associate to deliver fast, friendly service and support the To-Go program. You will greet customers, assist with orders, scan and bag items, and uphold Food Lion standards daily.

The role emphasizes teamwork, reliability and adherence to policies, including age verification for alcohol and safety procedures. Training and a uniform dress code are provided.

Qualifications

• High school diploma or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smile, greet customers and provide prompt, friendly service to create a positive shopping experience.
• Exhibit behaviors aligned with Food Lion values and strategy.
• Shop multiple customer orders using designated tools and equipment.
• Recognize produce and differentiate varieties, substituting items when requested.
• Scan, bag and label purchases accurately per policy.
• Verify IDs for alcoholic beverages per store policies.
• Assist customers picking up orders.
• Complete Accountability Form from start to finish.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with name badge when on duty.
• Control store expenses via proper use of supplies.
• Adhere to company guidelines and safety procedures.
• Observe and correct unsafe conditions; notify QA of issues.
• Complete CBT and Training Aid courses.
• Perform all other duties as assigned.
• Meet the physical requirements of the position, with or without accommodations.

Skills

Customer service skills

Team player

Interpersonal communication

Ability to learn multiple tasks

Age 18+ (when applicable)

Education

High school diploma or equivalent

Job description

Food Lion in Hickory, NC seeks aStore Associate to deliver fast, friendly service and support the To-Go program. You will greet customers, assist with orders, scan and bag items, and uphold Food Lion standards daily.

The role emphasizes teamwork, reliability and adherence to policies, including age verification for alcohol and safety procedures. Training and a uniform dress code are provided.