To-Go Operations Coordinator

SA Hospitality Group; New York (NY); On-site; USD 21,000 - 26,000; Part time

Job summary

SA Hospitality Group in New York City is seeking a motivated Front of House/Take-Out Associate to support the busy to-go and delivery service. You will enter orders in the POS, package and label items, and ensure accurate order fulfillment for Uber Eats, Caviar, Postmates, and in-house orders.

You will work as part of a team, maintain the to-go station, assist with glassware, and communicate clearly with guests and management.

Responsibilities

• Coordinate and execute all Uber Eats, Caviar, Post-Mates and in-house/phone take-out orders by using the POS system and delivery order iPads.
• Handle all guest order issues with management direction and communicating with the delivery customer service.
• Keep the to-go area stocked with appropriate bags, containers, labels to serve the guests.
• Assist porter with polishing glassware and flatware when asked or needed.
• Keeps the to-go station organized and tidy.
• Stock and/or restock all to-go containers, bags, stickers and labels as needed.
• Conducts thorough breakdown and cleaning of to go area at close of shift.
• Notify Chef or General Manager if there is a shortage of supplies.
• Assist support duties in other sections as needed, at the direction of management, to ensure that all guests receive excellent service regardless of business volume.
• Acknowledges guests with eye contact and smile, answers questions when able or finds the appropriate employee to follow up with guest request.

Job description

SA Hospitality Group in New York City is seeking a motivated Front of House/Take-Out Associate to support the busy to-go and delivery service. You will enter orders in the POS, package and label items, and ensure accurate order fulfillment for Uber Eats, Caviar, Postmates, and in-house orders.

You will work as part of a team, maintain the to-go station, assist with glassware, and communicate clearly with guests and management.