To-Go Experience Specialist

Socket.dev; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Paid On-the-Job Training

Advancement Opportunities (promotions从

Free Meals During Shifts

Employee Referral Rewards (50% on第一个薪水

Discounts offered at all Tatsu-Ya 位置

Family Meal

Job summary

Ramen Tatsu-Ya Memorial City is seeking a To-Go Specialist to ensure every pickup and third-party order meets Tatsu-Ya standards. You are the final quality check between kitchen and guest, ensuring accuracy and hospitality.

You will greet pickup guests, verify orders, pack items correctly, manage the to-go station, restock supplies, and support fast-paced service with urgency and care.

Qualifications

• Must be 18+ years old.
• Valid Food Handlers certification (TABC only if required by location).
• Ability to work in a fast-paced environment and lift 25–50 lbs.
• Ability to stand for prolonged periods and move efficiently throughout the restaurant.

Responsibilities

• Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff.
• Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely.
• Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation.
• Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times.
• Maintain an organized and clearly labeled to-go staging area and pickup shelf.
• Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels.
• Assist with opening and closing duties, including tablet setup, station organization, and cleaning.

Job description

Ramen Tatsu-Ya Memorial City is seeking a To-Go Specialist to ensure every pickup and third-party order meets Tatsu-Ya standards. You are the final quality check between kitchen and guest, ensuring accuracy and hospitality.

You will greet pickup guests, verify orders, pack items correctly, manage the to-go station, restock supplies, and support fast-paced service with urgency and care.