To Go

Benihana - Dearborn; Dearborn (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee dining discounts

Job summary

The One Group in Dearborn, MI is seeking a to-go specialist to ensure accurate takeout and delivery orders while delivering friendly, efficient service. You will manage to-go operations, maintain order accuracy, and ensure guests receive meals fresh and on time.

Ideal candidates have experience in to-go or customer service roles, strong multitasking abilities, and comfort with POS systems. This role requires standing for extended periods and lifting up to 25 lbs, with availability for nights,

Qualifications

• Previous experience in a to-go, host, or customer service role preferred but not required.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to order accuracy and presentation.
• Comfortable using POS systems, tablets, and online ordering platforms.
• Excellent communication and problem-solving skills.
• Must be able to stand for extended periods and lift up to 25 lbs.
• Availability to work nights, weekends, and holidays.
• Positive attitude, strong work ethic, and a team-first mentality.

Responsibilities

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps.
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers.
• Maintain timeliness and organization to provide a smooth pickup experience.
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience.
• Work closely with the BOH team to coordinate order fulfillment and modifications.
• Manage take-out station inventory, ensuring packaging supplies and utensils are stocked.
• Monitor and communicate with delivery drivers and guests for order pickup.
• Follow food safety and sanitation standards to ensure high-quality service.
• Work collaboratively with FOH and BOH teams to maintain efficiency.
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm.

Skills

Customer service

Communication skills

Multi-tasking

Team player

Tools

POS systems

Tablets

Job description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

Comprehensive Benefits Package

• Medical, Dental, and Vision Insurance for FullTime Restaurant Employees. Part Time Employees are not eligible for healthbenefits.
• Voluntary Short Term Disability Insurance -Employee Paid.
• Voluntary accident, Hospital Indemnity, andCritical Illness & Cancer Insurance - Employee paid.
• Traditional and Roth 401(k) Plan - All Employees

Exclusive Perks & Growth Opportunities

• Employee Dining Discounts and/or ComplimentaryOnsite Meals
• Career Development & Limitless GrowthOpportunities
• If you reside in Arizona, California, Colorado,Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York,Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordancewith state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You'll Do

As a To-Go Specialist, you will be responsible for ensuringseamless and accurate execution of takeout and delivery orders while providingfriendly and efficient service to our guests. Your mission is to manage to-gooperations with precision, maintain order accuracy, and ensure guests receivetheir meals fresh and on time.

Key Responsibilities

• Processtakeout and delivery orders accurately and efficiently through phone,online, and third-party apps
• Ensurepackaging, presentation, and order accuracy before handing off to guestsor drivers
• Maintaintimeliness and organization to provide a smooth pickup experience
• Greetingguests in a friendly and welcoming manner, ensuring excellent customerexperience
• Workclosely with the BOH team to coordinate order fulfillment andmodifications
• Manageto-go station inventory, ensuring packaging supplies and utensils arestocked
• Monitorand communicate with delivery drivers and guests for order pickup
• Followfood safety and sanitation standards to ensure high-quality service
• Workcollaboratively with FOH and BOH teams to maintain efficiency
• Executetasks assigned by Restaurant Leadership with professionalism andenthusiasm

What We're Looking For

• Previousexperience in a to-go, host, or customer service role preferred but notrequired
• Abilityto multi-task and work efficiently in a fast-paced environment
• Strongattention to detail and commitment to order accuracy and presentation
• Comfortableusing point-of-sale (POS) systems, tablets, and online ordering platforms
• Excellentcommunication and problem-solving skills
• Mustbe able to stand for extended periods and lift to 25 lbs.
• Availabilityto work nights, weekends, and holidays
• Positiveattitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job-it’s a career opportunity withlimitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career,

We use eVerify to confirm U.S. Employment eligibility.