To Go

Benihana - Puente Hills; California; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Short‑term disability

Additional insurance (accident, etc.)

401(k) plan

Dining discounts

Job summary

Benihana - Puente Hills is seeking a To-Go Specialist to ensure accurate takeout and delivery orders with courteous service. You will manage to-go operations, maintain order integrity, and ensure guests receive fresh meals on time.

Ideal candidates are detail-oriented, able to multitask in a busy setting, and comfortable with POS systems and online ordering platforms. Night/weekend availability is a plus.

Qualifications

• Experience in to-go, host, or customer service roles preferred but not required.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong attention to detail and order accuracy.

Responsibilities

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps.
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers.
• Maintain timeliness and organization to provide a smooth pickup experience.
• Greet guests in a friendly and welcoming manner, ensuring excellent customer experience.
• Work closely with BOH to coordinate order fulfillment and modifications.
• Manage to-go station inventory and ensure supplies are stocked.
• Monitor and communicate with delivery drivers and guests for order pickup.
• Follow food safety and sanitation standards to ensure high-quality service.
• Collaborate with FOH and BOH teams to maintain efficiency.

Skills

Customer service

Multi-tasking

POS systems

Order accuracy

Communication

Job description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

Comprehensive Benefits Package

Medical, Dental, and Vision Insurance for FullTime Restaurant Employees. Part Time Employees are not eligible for healthbenefits.

Voluntary Short Term Disability Insurance -Employee Paid.

Voluntary accident, Hospital Indemnity, andCritical Illness & Cancer Insurance - Employee paid.

Traditional and Roth 401(k) Plan - All Employees

Exclusive Perks & Growth Opportunities

Employee Dining Discounts and/or ComplimentaryOnsite Meals

Career Development & Limitless GrowthOpportunities

If you reside in Arizona, California, Colorado,Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York,Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordancewith state and local regulations.

Paid Time Off

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

What You’ll Do

As a To-Go Specialist, you will be responsible for ensuringseamless and accurate execution of takeout and delivery orders while providingfriendly and efficient service to our guests. Your mission is to manage to-gooperations with precision, maintain order accuracy, and ensure guests receivetheir meals fresh and on time.

Key Responsibilities

• Process takeout and delivery orders accurately and efficiently through phone, online, and third-party apps
• Ensure packaging, presentation, and order accuracy before handing off to guests or drivers
• Maintain timeliness and organization to provide a smooth pickup experience
• Greeting guests in a friendly and welcoming manner, ensuring excellent customer experience
• Work closely with the BOH team to coordinate order fulfillment and modifications
• Manage to-go station inventory, ensuring packaging supplies and utensils are stocked
• Monitor and communicate with delivery drivers and guests for order pickup
• Follow food safety and sanitation standards to ensure high-quality service
• Work collaboratively with FOH and BOH teams to maintain efficiency
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

• Previous experience in a to-go, host, or customer service role preferred but not required
• Ability to multi-task and work efficiently in a fast-paced environment
• Strong attention to detail and commitment to order accuracy and presentation
• Comfortable using point-of-sale (POS) systems, tablets, and online ordering platforms
• Excellent communication and problem-solving skills
• Must be able to stand for extended periods and lift to 25 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job-its a career opportunity with limitless potential in an expanding global brand.

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Compensation: Minimum Wage