TMS Technician - Patient Care & Clinic Support

Discovery Behavioral Health; Laguna Hills (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Anew Era TMS & Psychiatry is seeking a TMS Technician based in Laguna Hills, CA to deliver in-office therapeutic treatments under physician direction and provide exceptional customer service. The role emphasizes teamwork with psychiatrists, therapists, and administrative staff in a clinic that offers TMS therapy, medication management, and related interventional treatments.

On-site, full-time position with a strong focus on patient care and safety.

Qualifications

• HS Diploma required.
• Familiarity with clinical scheduling and insurance principles.
• One or more years of related experience in a healthcare setting, preferred.

Responsibilities

• Collaborate with providers, admissions, and practice administrator to assure patient scheduling and care delivery is completed timely and effectively.
• Address any patient’s medical conditions or symptoms.
• Responsible for operating a medical/mechanical device.
• Support office with daily operations of the facility to include knowledge of all aspects of behavioral health services.
• Check in or checkout patients, verifies demographics with each clinic visit.
• Verify/collect payments for all patient check-in.
• Answers telephones on a timely basis and takes messages/schedules appointments as necessary.
• Explain and administer patient treatment procedures.
• Utilize patient scheduling software.
• Monitor a patient for medical symptoms.
• Provide medical intervention in an emergency situation.

Skills

Customer service

Interpersonal skills

Empathy

Team player

Education

HS Diploma

Tools

Scheduling software

Job description

Anew Era TMS & Psychiatry is seeking a TMS Technician based in Laguna Hills, CA to deliver in-office therapeutic treatments under physician direction and provide exceptional customer service. The role emphasizes teamwork with psychiatrists, therapists, and administrative staff in a clinic that offers TMS therapy, medication management, and related interventional treatments.

On-site, full-time position with a strong focus on patient care and safety.