Ampelis Health is a network of outpatient mental wellness clinics designed to help people overcome depression and live a meaningful life. Our services focus on treating the brain with transcranial magnetic stimulation (TMS) and coaching our clients through our evidence-based curriculum that is rooted in positive psychology.
The technician greets each client with a smile and provides them with an encouraging, compationate, service oriented experience. This experience creates an environment where the patient feels cared for and is motivated to better themselves. Each treatment the technician will review/teach education modules and operate the TMS device, which we will train you on.
The technician is responsible for learning and operating by insurance, federal, state, and local requirements for Transcranial Magnetic Stimulation (TMS) treatment and maintaining compliance with those regulations.
The technician will adhere to the vision and mission of the company and encourage other teammates to do the same as this will have an impact on the clients success and desire to cultivate meaning in their life.
Job Functions:
- Personally, embody’s the Ampelis mission and methodology and inspires staff and patients to do the same.
- Creates a world‑class patient experience and healing environment by intentionally orchestrating even the most delicate details of the patient journey.
- Delivers or orchestrates the delivery of the Ampelis meaning methodology (we will train you).
- Aids or performs the TMS mapping (we will train you).
- Provides the TMS treatment (we will train you).
- Supports the Provider in developing and updating treatment plans.
- Ensures that all policies and procedures are followed regarding patient care.
- Participates in monthly or quarterly meetings focused on improving the care and experience of our patients.
- Maintains open dialogue and communication with all teammates.
- Aids in the maintenance and care of the facility and medical equipment.
- Ensures a clean, safe work environment, including compliance with fire and safety officials.
- Understands and applies safe TMS protocols and company policies.
- May aid in the orientation and training of new staff members.
- May support or perform administrative duties (e.g., answering calls, scheduling appointments, updating medical records, etc.)
- Performs other duties as requested by the head of operations or Ampelis executive leadership.
Qualifications:
- Commitment and passion for helping people cultivate meaning in their lives.
- Excellent oral and written communication skills.
- Friendly, kind, and empathic.
- Detail-oriented as you will need to place or verify that the medical equipment is placed on the correct treatment location.
- If not already, you will need to get BLS/CPR certified.
- Proficient in the use of personal computers and other technologies.
- Ability to use electronic medical records (EMR), email, timekeeping systems, web browsers, and word processing software.
- Successful completion of state-required background checks and required training.
- Competency test upon hire and once a year after that:
- Observation of required skills to perform job functions as described below:
- Is friendly, kind, and empathic.
- Correctly uses the TMS machine in the treatment of patients.
- Effectively delivers and orchestrates the Ampelis meaning training.
- Understands and follows all policies and procedures.
- Keeps the facility and work environment clean and safe.
- Obtain & Review feedback – Must maintain at minimum a Meets Expectations requirement for the year.