TMS & Spravato Therapy Coordinator

BEACON BEHAVIORAL SUPPORT SERVICES; Saint Petersburg (FL); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development

Job summary

BEACON BEHAVIORAL SUPPORT SERVICES is seeking a Mental Health Spravato/TMS Technician in Saint Petersburg, FL to coordinate Spravato and TMS therapy programs and manage scheduling, intake, and insurance verification.

The role supports patients and collaborates with clinicians to tailor treatment plans, educate patients, and maintain records while ensuring HIPAA compliance and professional communication.

Qualifications

• Previous experience in healthcare administration, care coordination, or patient advocacy.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact professionally and empathetically with patients and healthcare providers.
• Knowledge of mental health conditions and treatment modalities, particularly TMS therapy (preferred).
• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Compassion, patience, and a genuine commitment to supporting individuals with mental health challenges.

Responsibilities

• Coordinate all aspects of the Spravato and TMS therapy program, including scheduling, patient intake, insurance verification, and delivery of treatments.
• Serve as the primary point of contact for patients interested in TMS therapy, providing information, answering questions, and guiding them through the intake process.
• Collaborate with healthcare providers to develop individualized treatment plans for patients based on their clinical needs and goals.
• Schedule Spravato and TMS therapy sessions for patients, ensuring efficient utilization of treatment rooms and equipment.
• Verify insurance coverage and obtain pre-authorizations for Spravato and TMS therapy services.
• Educate patients on the Spravato and TMS procedures, expectations for treatment, and any potential side effects or risks.
• Maintain accurate and up-to-date patient records, including treatment progress notes, assessments, and consent forms.
• Coordinate with billing and finance departments to ensure timely and accurate processing of Spravato and TMS therapy charges and payments.
• Monitor and track patient outcomes and satisfaction with Spravato and TMS therapy, collecting feedback and making adjustments to the program as needed.
• Oversee the maintenance and calibration of TMS equipment, coordinating with technical support as necessary.
• Provide support and guidance to TMS technicians and other staff involved in the delivery of TMS therapy services.
• Stay informed about developments in Spravato and TMS technology and research, incorporating new findings into program protocols and procedures.
• All other duties as assigned

Skills

Healthcare administration

Organization

Communication

HIPAA compliance

EMR systems

Microsoft Office

Tools

EMR systems

Microsoft Office

Job description

BEACON BEHAVIORAL SUPPORT SERVICES is seeking a Mental Health Spravato/TMS Technician in Saint Petersburg, FL to coordinate Spravato and TMS therapy programs and manage scheduling, intake, and insurance verification.

The role supports patients and collaborates with clinicians to tailor treatment plans, educate patients, and maintain records while ensuring HIPAA compliance and professional communication.