TMS Care Navigator — Patient Experience & Admin

Alpert JFS; West Palm Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Alpert Jewish Family Service in West Palm Beach is growing its Transcranial Magnetic Stimulation (TMS) program and seeking compassionate individuals to join the team. You will support patients through scheduling, preparation, and routine program operations in a welcoming healthcare setting.

No prior TMS experience is required; training will be provided. The role offers exposure to healthcare and behavioral health, with opportunities to focus on patient coordination, administrative tasks, or

Qualifications

• High school diploma or equivalent required.
• Interest in healthcare, behavioral health, or helping others.
• Strong communication and customer service skills.
• Comfortable working directly with patients.
• Ability to learn new technology and medical equipment.
• Strong attention to detail.
• Reliable, organized, and able to follow procedures.
• Positive attitude and willingness to learn.

Responsibilities

• Welcome patients and provide a professional, caring, and supportive experience.
• Help patients feel comfortable throughout their treatment process.
• Communicate with patients regarding appointments and program information.
• Conduct appointment reminders and follow‑up communication.
• Maintain confidentiality and professionalism.
• Communicate patient updates or concerns to clinical team members.

Skills

Compassionate

Communication skills

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Alpert Jewish Family Service in West Palm Beach is growing its Transcranial Magnetic Stimulation (TMS) program and seeking compassionate individuals to join the team. You will support patients through scheduling, preparation, and routine program operations in a welcoming healthcare setting.

No prior TMS experience is required; training will be provided. The role offers exposure to healthcare and behavioral health, with opportunities to focus on patient coordination, administrative tasks, or