Titles & Document Control Specialist

ACV Auctions; Buffalo (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Short-term Disability

Life Insurance

Dental Insurance

Vision Insurance

401(k)

Paid time off

Company holidays

Job summary

ACV Auctions is seeking a Document Management Administrator to join the Titles team. You will handle incoming and outgoing mail and Titles, scan batches into Salesforce, and ensure accurate processing for clerking and shipments.

You will support a high-volume office, maintain quality checks of at least 99.6% accuracy, and collaborate across teams to resolve title-related problems while growing with ACV's culture of growth and autonomy.

Qualifications

• High School or GED is required.
• Ability to read, write, speak and understand English.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced, high-volume office setting.
• Demonstrated initiative and problem-solving能力.

Responsibilities

• Receive, sort, and distribute incoming Titles and related paperwork.
• Scan batched Titles into Salesforce for clerking.
• Prepare outbound FedEx shipments consistently throughout the day.
• Perform quality checks to ensure high accuracy of outgoing titles.
• Work with others in the Titles Department to resolve title issues.
• Perform outbound title bundling to maximize efficiency.

Skills

Attention to detail

Organizational skills

English proficiency

Independent initiative

Fast-paced environment

Education

High School diploma or GED

Tools

Salesforce

Job description

ACV Auctions is seeking a Document Management Administrator to join the Titles team. You will handle incoming and outgoing mail and Titles, scan batches into Salesforce, and ensure accurate processing for clerking and shipments.

You will support a high-volume office, maintain quality checks of at least 99.6% accuracy, and collaborate across teams to resolve title-related problems while growing with ACV's culture of growth and autonomy.