- Support Premier and Retail title processing, curative, and closing operations.
- Provide end-to-end transaction support for refinance and purchase files.
- Review title search materials for vesting, legal descriptions, liens, judgments, and exceptions.
- Order title searches, tax certificates, and other required documentation.
- Review and prepare CPLs, wiring instructions, title commitments, property reports, Attorney Opinion Letters, and conditional CTC/ATS documents.
- Work with underwriting to clear complex title issues and obtain over-the-limit liability approvals.
- Ensure compliance with underwriting guidelines, internal policies, and client requirements.
- Coordinate loan and cash purchase transactions, process contracts, and track earnest money.
- Maintain accurate file data in internal systems and monitor contractual timelines.
- Collaborate with scheduling and closing teams to facilitate timely closing appointments.
- Coordinate preparation and approval of CD/HUD settlement statements.
- Prepare and order settlement documents.
- Send closing packages to notary closers and provide settlement instructions.
- Perform final pre-closing reviews for taxes, premiums, endorsements, vesting, and checklist accuracy.
- Perform post-closing review of executed packages.
- Assist Funding, Recording, and Policy teams with post-closing activities.
- Provide responsive customer service to borrowers, sellers, lenders, agents, attorneys, and vendors.
- Maintain daily communication with internal and external partners while managing deadlines and high-volume workflows.
Requirements
- High School Diploma or equivalent required.
- Minimum 2+ years of real estate title, closing, and document processing experience required.
- Minimum 1+ year of industry purchase experience required.
- Minimum 1+ years of National experience preferred.
- Proficient in Microsoft Office, Microsoft Word, Microsoft Excel, Windows based programs.
- Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers.
- Excellent written communication skills to communicate with both internal and external customers.
- Strong attention to detail and organization and ability to work efficiently and accurately.
- Ability to prioritize workload and multitask.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Regular and punctual attendance adhering to schedule established by leadership.
- Sedentary work in a stationary position at a cubicle for prolonged periods of time.
- Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
- Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
- Light lifting and carrying (up to 25 lbs).
- All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Core Competencies
Demonstrates expertise in real estate title processing, closing operations, and document management, ensuring compliance with underwriting guidelines and client requirements. Proficient in coordinating transactions and providing exceptional customer service while managing high-volume workflows.
Highest-signal resume keywords
- Real Estate Title Processing
- Closing Operations
- Document Management
- Customer Service
- Microsoft Office Proficiency
ATS Optimization Keywords
Hard Skills
- Title Search Review
- CPL Preparation
- Settlement Document Preparation
- Contract Processing
- Post-Closing Review
Soft Skills
- Attention to Detail
- Organizational Skills
- Effective Communication
- Multitasking Ability
- Positive Attitude
Certifications & Qualifications
- High School Diploma or Equivalent
Industry Keywords
- Underwriting Guidelines
- Closing Packages
- Earnest Money Tracking
- National Experience
- Real Estate Transactions
Tools & Technologies
- Microsoft Word
- Microsoft Excel
- Windows Based Programs