Title Services Specialist II - Customer Support

Amynta Group; Cockeysville (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) participation

Paid time off

Holiday pay

Job summary

Amynta Group is hiring a Customer Service Representative II for our Hunt Valley, MD location. The role offers $18.50 per hour with potential overtime and a robust benefits package including medical, dental, vision, 401(k), PTO and holiday pay. This full-time position posted 10/29/2026.

The incumbent will handle title-related inquiries, coordinate with dealers and DMV, and process various title transactions while supporting multiple clients and ensuring accurate, timely updates.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Great listening and reading comprehension to handle inquiries.

Responsibilities

• Listen to and respond to calls and emails regarding title issues.
• Interact with client contacts, auto dealers, DMV representatives to resolve questions.
• Manage requirements for multiple clients simultaneously.
• Complete title transactions within full title management scope (releases, pulls, corrections, duplicates).
• Review account and title histories and provide updates on status, billing questions.

Skills

Excellent communication

Attention to detail

Active listening

Time management

Interpersonal skills

Professional appearance

Self-supervision

Typing speed/accuracy

Education

HS Diploma or GED

Job description

Amynta Group is hiring a Customer Service Representative II for our Hunt Valley, MD location. The role offers $18.50 per hour with potential overtime and a robust benefits package including medical, dental, vision, 401(k), PTO and holiday pay. This full-time position posted 10/29/2026.

The incumbent will handle title-related inquiries, coordinate with dealers and DMV, and process various title transactions while supporting multiple clients and ensuring accurate, timely updates.