Title Specialist

RB Global; Nashville (TN); On-site; USD 38,000 - 62,000; Full time

Job summary

RB Global is seeking a Title Specialist in Nashville, TN to secure documents for vehicle title transfer applications and to communicate with customers and owners. The role emphasizes accuracy, problem solving, and compliance with state and buyer requirements.

It may involve state systems when authorized. The ideal candidate will have 1-2 years of title processing experience, 2-3 years knowledge of title and salvage title requirements, and be proficient with MS Office Suite.

Qualifications

• 1-2 years State/National title processing experience
• 2-3 years knowledge in title and salvage title requirements
• Maintaining customer databases
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint

Responsibilities

• Secure all necessary documents for title transfer applications
• Compile documents and communicate with customers and vehicle owners
• Resolve problems and discrepancies in applications
• Answer inbound phone calls and send emails
• Provide excellent customer service and ensure compliance with state requirements
• Work within state processing systems where authorized by IAA

Skills

Title processing

Customer service

Database maintenance

Tools

MS Office Suite

Job description

The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems

• 1-2 years State/National title processing experience
• 2-3 Years Previous knowledge in title and salvage title requirements
• Maintaining customer databases
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint
• Typical Field Office Environment