Title & Registration Specialist I | DMV Paperwork Pro

L0650 Northwest Finance Center; Las Vegas (NV); On-site; USD 65,904,000 - 74,501,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

PTO: 80 hours front-loaded on day 1

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Lithia & Driveway in Las Vegas, NV is hiring a Title and Registration Specialist I to coordinate customer vehicle purchases and ensure DMV paperwork is accurate and timely for purchases or sales. This in-person role supports multiple LAD business channels with a focus on accuracy and timely processing.

The position reports to a Title and Registration Supervisor or Accounting Supervisor and requires 1+ years in a dealership setting or title work, detail orientation, and strong communication with

Qualifications

• 1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferred.
• Strong attention to detail.
• Active listening skills.
• Critical thinking.
• Ability to quickly assimilate to role needs.
• High school diploma preferred.

Responsibilities

• Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle.
• Research and resolve vehicles on hand without a title that have aged beyond fifteen calendar days for deals as assigned primarily for administrative issues.
• Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase.
• Research and resolve sold vehicles without a title that have aged beyond thirty calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues.
• Be comfortable working directly with customers when needed to resolve registration/title issues.
• Have effective strategies to diagnose and resolve issues in a timely manner.
• Communicate with customers through chat, phone, and CRM/email.
• Answer Customer questions regarding the Purchase paperwork.

Skills

Attention to detail

Customer service

Active listening

Critical thinking

Education

High school diploma

Job description

Lithia & Driveway in Las Vegas, NV is hiring a Title and Registration Specialist I to coordinate customer vehicle purchases and ensure DMV paperwork is accurate and timely for purchases or sales. This in-person role supports multiple LAD business channels with a focus on accuracy and timely processing.

The position reports to a Title and Registration Supervisor or Accounting Supervisor and requires 1+ years in a dealership setting or title work, detail orientation, and strong communication with