Title & Registration CX Specialist (All 50 States)

DLRdmv®; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

DLRdmv is seeking a Customer Experience Specialist to support out-of-state titling for dealership clients using the DLR50 software. The role emphasizes accurate document review, clear communication, and collaboration with field and internal teams across all 50 states.

The ideal candidate has strong writing skills and an eye for detail. The successful candidate will report to the DLR50 Customer Experience Manager and contribute to efficient processing of title and registration applications while

Qualifications

• Must have strong written and verbal communication skills.
• Attention to detail is essential to ensure accurate titling documentation.
• Ability to work independently while supporting team objectives.

Responsibilities

• Examine documents for accuracy.
• Communicate clearly and in a timely manner with field and department team members.
• Support other team members as a subject matter expert.
• Make accurate corrections when needed.
• Track and update various documents as needed.
• Report habitual errors to manager.
• Work diligently and accurately to meet personal and team goals.

Skills

Communication skills

Attention to detail

Independent work

Team player

Education

High School Diploma or equivalent

Tools

Microsoft Systems

Job description

DLRdmv is seeking a Customer Experience Specialist to support out-of-state titling for dealership clients using the DLR50 software. The role emphasizes accurate document review, clear communication, and collaboration with field and internal teams across all 50 states.

The ideal candidate has strong writing skills and an eye for detail. The successful candidate will report to the DLR50 Customer Experience Manager and contribute to efficient processing of title and registration applications while