Title Processing & Records Specialist I

Cox Communications; Carmel (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Health insurance

401(k) retirement

Job summary

Cox Automotive in Carmel, Indiana is seeking a Document Agent to manage title processing and related documents within the Titles & Records operation. You will verify documents, update title records, process mail, and prepare shipments, ensuring accuracy and timely service for internal teams, dealerships, and partners.

The role requires a high school diploma, strong data-entry and Microsoft Office skills, and the ability to work in a fast-paced, on-site production environment.

Qualifications

• Minimum: High School Diploma/GED; generally, less than 2 years of experience.
• Preferred: Title processing, automotive administration, or office/clerical work.
• Strong attention to detail and accuracy in data entry and document handling.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Review and process vehicle title documents in accordance with state and federal regulations.
• Verify supporting documentation (odometer statements, reassignment forms, powers of attorney) and update title information in internal systems with high accuracy.
• Ensure all documentation is complete, compliant, and properly recorded.
• Process, sort, and distribute incoming mail; prepare vehicle titles and documents for scanning; scan and attach documents to barcoded folders.
• File and maintain documents in a secured vault repository; retrieve documents and folders as needed.
• Prepare outgoing title shipments and print waybills; coordinate release and shipment of vehicle titles to clients.

Skills

Attention to detail

Data entry

Customer service

Organizational skills

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Cox Automotive in Carmel, Indiana is seeking a Document Agent to manage title processing and related documents within the Titles & Records operation. You will verify documents, update title records, process mail, and prepare shipments, ensuring accuracy and timely service for internal teams, dealerships, and partners.

The role requires a high school diploma, strong data-entry and Microsoft Office skills, and the ability to work in a fast-paced, on-site production environment.