Title Operations Specialist

Holman; Mount Laurel Township (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

Employee Assistance Program

401(k) with Company Match

Paid Time Off

Paid Holidays, Bereavement, Jury Duty

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Job summary

Holman is a family-owned, global automotive services organization seeking a Title Administrator to promptly log incoming titles, manage workflow in UVIMS, and review titles for accuracy and salability. You will resolve post-sale title adjustments and coordinate with DMVs, vendors, internal and external customers, buyers and auction title clerks to ensure timely, salable titles.

You will collaborate with leadership to meet department goals, contribute to a positive team morale, and uphold our

Qualifications

• High School Diploma or equivalent; a degree in Business Administration or relevant field preferred.
• Additional education, certifications, or experience are a plus.
• Proficient with MS Office programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint).
• Familiar with office technology and equipment (computers, fax/scanners, printers, phone systems).
• 0-2 years of experience in administrative services, title work or related fields.
• Knowledge of work processes or tools; ability to improve processes for efficiency and accuracy.

Responsibilities

• Promptly log all incoming titles to initiate proper workflow.
• Effectively manage all workflow in title administrator workbaskets within the UVIMS system per departmental goals.
• Review titles for accuracy and salability.
• Identify and document title issues in UVIMS and initiate effective and prompt resolution with appropriate person or vendor.
• Prepare titles and ownership documents in connection with vehicle sales and state applications.
• Use and comprehensively update Holman systems including date fields and notes to ensure title status accuracy and timelines.
• Serve as the primary person who resolves post-sale title adjustment requests – customer service.
• Ensure the receipt of a salable vehicle title by executing end to end title duplicate and correction processes for past, present and future sales.
• Become the primary point of contact for remarketing title related issues within your region by regular communication with DMVs, vendors, customers, buyers, sellers, auction title clerks.
• Review and maintain client and remarketing channel Powers of Attorney.
• Collaborates with departmental leadership and peers to ensure expectations are met and support goals.
• Positively contributes to departmental morale.

Skills

Administrative experience

Education

High School Diploma or equivalent

Business Administration degree or relevant field preferred

Tools

MS Office

SharePoint

Project

Visio

Job description

Holman is a family-owned, global automotive services organization seeking a Title Administrator to promptly log incoming titles, manage workflow in UVIMS, and review titles for accuracy and salability. You will resolve post-sale title adjustments and coordinate with DMVs, vendors, internal and external customers, buyers and auction title clerks to ensure timely, salable titles.

You will collaborate with leadership to meet department goals, contribute to a positive team morale, and uphold our