Title Operations Leader: Scale Processes & People

Car-Mart, Inc.; Rogers (AR); Hybrid; USD 70,000 - 100,000; Full time

Job summary

America’s Car-Mart in Rogers, AR is seeking an experienced Title Operations Manager to lead our centralized title management program, overseeing the flow of essential documents from vehicle purchase through final liquidation and ensuring accuracy and regulatory compliance.

The ideal candidate will be a strong people leader with the ability to build scalable workflows, resolve complex title issues, and collaborate with dealerships, vendors, government entities, and internal teams to drive

Qualifications

• Experience leading title operations or similar detail‑intensive functions.
• Knowledge of vehicle title processes and state-specific requirements.
• Proven ability to coach and develop a team.
• Strong organizational skills to manage multiple priorities and deadlines.

Responsibilities

• Lead daily title processes from receipt to final disposition, overseeing sensitive documents.
• Oversee quality reviews of titles for accuracy and negotiability.
• Ensure title packets are prepared, shipped, and tracked to dealerships and partners.
• Develop procedures to ensure timely and accurate handling of titling documents.

Skills

Leadership

Process improvement

Title operations

Cross-functional collaboration

Documentation

Regulatory compliance

Tools

Title software

Job description

America’s Car-Mart in Rogers, AR is seeking an experienced Title Operations Manager to lead our centralized title management program, overseeing the flow of essential documents from vehicle purchase through final liquidation and ensuring accuracy and regulatory compliance.

The ideal candidate will be a strong people leader with the ability to build scalable workflows, resolve complex title issues, and collaborate with dealerships, vendors, government entities, and internal teams to drive