Title & Loan Support Specialist

PSECU; Harrisburg (Dauphin County); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

PSECU in Harrisburg, PA is seeking a CS Title Support/Loan Issuer to review and correct credit reports, process lien information, and interact with dealers and agencies to perfect titles. The role also supports loan processing and member communication.

The position requires a High School or equivalent and offers a schedule of Monday–Friday, 9:00 AM–5:00 PM, with onsite presence required at least 3 days per week. Opportunities for growth exist within the credit union.

Qualifications

• High School (Required).
• Any equivalent combination of experience and education.

Responsabilités

• Title and Lien Management: Audits PSECU loan portfolio, researches missing titles, prepares state-issued forms, records paper title information, and handles all aspects of lien information including releasing, securing, ordering duplicate titles, and extending expiring liens.
• Communication and Coordination: Communicates with various entities to acquire necessary information, assists management with testing of new loan products and software, and sorts and distributes mail.
• Financial Transactions: Responsible for withdrawing funds from member accounts for lien and title fees, handles all incoming and outgoing checks for insurance company repairs, warranty refunds, and GAP claims.
• Member Communication and Support: Explains credit union loan services, provides letters of no interest to members upon request, answers member phone calls and emails, places outbound member calls and emails, and is responsible for the coordination and preparation of all documents for member requested title changes.
• Insurance and Lease Management: Handles all incoming and outgoing documents and checks for insurance companies in regards to a total loss of vehicle, and handles loan and title documents for leased vehicles.
• Backup Up: Loan Disbursement and Loan Maintenance: This includes securing collateral, processing approved loan applications and disburses funds for all new consumer loans, loan maintenance post disbursement, recasting payments, loan moves, ensuring adherence to loan policies, and providing member support.
• Other duties as assigned.

Formation

High School or equivalent

Description du poste

PSECU in Harrisburg, PA is seeking a CS Title Support/Loan Issuer to review and correct credit reports, process lien information, and interact with dealers and agencies to perfect titles. The role also supports loan processing and member communication.

The position requires a High School or equivalent and offers a schedule of Monday–Friday, 9:00 AM–5:00 PM, with onsite presence required at least 3 days per week. Opportunities for growth exist within the credit union.