Title Coordinator

Ohio Real Title, LLC.; Cleveland (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual company events

3% 401k contribution

Company-wide contests

Birthday and anniversary recognitions

Annual reviews

Job summary

Ohio Real Title in Cleveland is seeking a detail‑oriented Escrow/Title Assistant to join our team. You will type documents, process records, answer inquiries, and support a fast-paced office while maintaining a professional, client‑focused approach.

The role requires strong MS Office skills, the ability to work independently, and a history of delivering excellent customer service. We offer a friendly culture, annual events, and a 401k program.

Qualifications

• History of delivering exceptional customer service.
• Strong prioritization and organizational skills.
• Excellent verbal and written communication.
• Working knowledge of the title industry.
• Proficient MS Office skills.
• Ability to work independently.
• Maintain professionalism and positive service attitude.
• Strong attention to detail and good judgment.

Responsibilities

• Type preliminary judicial reports.
• Type commitments.
• Process recorded documents.
• Type owners' policies.
• Record and scan incoming documents or disburse mailing.
• Diligently handle multiple inboxes and answer customer inquiries.
• Assist team as needed.

Skills

Customer service

Prioritization

Communication

MS Office

Independent work

Professionalism

Attention to detail

Judgment

Title industry knowledge

Education

High School diploma or equivalent

Tools

MS Office

Job description

Ohio Real Title is a premier provider of title services to the financial, legal, and real estate communities. We are unique in prioritizing a work-life balance, showing care to our employees, and operating by principles of trust and understanding. With a 20% growth rate over the last five years, we seek ambitious professionals to advance alongside the company. But don't worry; no matter how much the company grows, we never lose the feeling of family at ORT. We're not your typical title company.

Job Duties

• Type preliminary judicial reports.
• Type commitments.
• Process recorded documents.
• Type owners' policies.
• Record and scan incoming documents or disbursing/mailing.
• Diligently manages various inboxes and answer customers’ inquiries.
• Assist team as necessary.

Job Preferences

• A demonstrated history of providing exceptional customer service.
• Strong ability to prioritize, excellent organizational skills, and excellent verbal and written communication skills.
• Working knowledge of the title industry.
• Proficient MS Office skill set.
• Ability to work independently.
• Must be able always to maintain professionalism and a positive service attitude.
• Strong attention to detail
• Exercises good judgment.
• Working knowledge of company and/or client operating systems
• High School diploma or equivalent
• 1+ years' experience in escrow/title.

We like to have fun, too! Other perks include annual company events, a 3% contribution to your 401k even if you don't contribute, company-wide contests, birthday and anniversary recognitions, annual reviews, and more!

Ohio Real Title provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.