Title Clerk II

Car-Mart, Inc.; Rogers (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Car-Mart, Inc. in Rogers, AR is seeking a Title Clerk II to own vehicle title processes, including applications, transfers, lien releases, and ensuring compliance.

You will work with finance, sales, DMV, and other teams; require notary license; attention to detail; and ability to troubleshoot. This role supports dealerships and partners and offers a collaborative environment.

Qualifications

• Must have a valid notary license.
• Strong attention to detail and multitasking ability.
• In-depth knowledge of vehicle title regulations and compliance.
• Excellent problem-solving and customer service skills.

Responsibilities

• Process physical and electronic vehicle title documents and transfers.
• Verify authenticity of title documents and resolve discrepancies.
• Provide title support to customers, dealerships, and staff.
• Stay updated on state and federal title regulations.
• Collaborate with finance, sales, and DMV for title processing.
• Operate title processing software and troubleshoot issues.
• Generate reports on title processing metrics for improvements.
• Maintain a valid notary license and comply with legal requirements.

Skills

Notary license

Attention to detail

Title regulations knowledge

Problem solving

Customer service

Communication skills

Tools

Title processing software

Office technology

Job description

Corporate
1805 N 2nd Street Suite 401
Rogers, AR 72756, USA

Description

Job Overview

We are looking for a Title Clerk II to join our team and take ownership of crucial vehicle title processes. This role is key to ensuring the secure and efficient delivery of vehicle titles to company dealerships and business partners. If you have an eye for detail, a strong understanding of title laws, and enjoy working in a fast-paced environment,

Key Responsibilities

• Manage and process both physical and electronic vehicle title documents, including applications, transfers, and lien releases, ensuring accuracy and compliance with regulations.
• Verify the authenticity of title documents, resolve discrepancies, and ensure smooth title transfers and registrations.
• Provide outstanding support to customers, dealerships, and internal staff on title-related questions and issues, solving problems as they arise.
• Stay up-to-date with state and federal title regulations to maintain compliance and keep accurate records of all processed titles.
• Collaborate with various departments such as finance and sales, as well as external agencies like the DMV, to facilitate title processing.
• Operate title processing software and troubleshoot technical issues, ensuring systems run smoothly.
• Generate and analyze reports on title processing metrics, offering insights for process improvements.
• Maintain a valid notary license and ensure adherence to all legal requirements.

Qualifications

• A valid notary license
• Strong attention to detail and the ability to manage multiple tasks.
• In-depth knowledge of vehicle title regulations and compliance requirements.
• Excellent problem-solving skills and the ability to handle discrepancies in paperwork.
• Effective communication and customer service skills.
• Proficiency with title processing software and related office technology.
• Experience in a similar role or knowledge of vehicle title processes is a plus.

Why Join Us?

You’ll be a vital part of a collaborative and supportive team, helping to streamline and improve vehicle title processes. We offer opportunities for professional growth, competitive benefits, and a welcoming work environment where your contributions are valued.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.