Title Clerk

Byrider Franchising, LLC.; Pittsburgh (Allegheny County); Hybrid; USD 30,000 - 32,000; Full time

Job summary

Byrider in Pittsburgh, PA is seeking an Automotive Title Clerk to support title processing, vehicle documentation, and regulatory compliance at our McKnight Road location. The role also involves general administrative and customer service tasks to ensure smooth dealership operations.

The ideal candidate will have a high school diploma, strong attention to detail, and proficiency with office software. Team-oriented, reliable, and capable of handling multiple tasks are essential.

Qualifications

• High school diploma or GED required.
• Strong organizational skills and exceptional attention to detail.
• Proficiency with computers, data entry, and general office software.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Prepare, review, and process vehicle titles, ownership transfers, registrations, and lien releases.
• Ensure accurate and timely completion of title paperwork per Pennsylvania DMV and state/federal requirements.
• Maintain accurate title records, inventory documentation, and title tracking logs.
• Research and resolve title discrepancies, missing documentation, and processing delays.
• Coordinate with sales, finance, and dealership management to ensure timely title processing.
• Support title-related operations for both the Hermitage and McKnight Road locations.
• Provide professional customer service in person and over the phone.
• Maintain accurate customer records and vehicle documentation; assist with payments and deposits.

Skills

Organizational skills

Attention to detail

Data entry

Communication

Multi-tasking

Customer service

Team player

Independent work

Problem solving

Education

High school diploma or GED

Tools

Dealership management systems

Office software (Microsoft Office)

Job description

Automotive Title Clerk

Byrider | Pittsburgh, PA

Location: 7200 McKnight Road, Pittsburgh, PA 15237

Pay: 22.00–23.00 per hour

Schedule: Monday–Friday, Saturday | Dealership Hours: 9:00 AM–7:00 PM

Job Type: Full-Time

About Byrider

At Byrider, we are committed to helping customers find reliable transportation while delivering exceptional service. We are seeking a detail-oriented, organized, and motivated Automotive Title Clerk to support our Hermitage and McKnight Road dealership locations.

This position will primarily focus on automotive title processing, vehicle documentation, and regulatory compliance, while also providing administrative and customer service support. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and enjoys working collaboratively across departments.

Key Responsibilities

Automotive Title Processing & Compliance

• Prepare, review, and process vehicle titles, ownership transfers, registrations, and lien releases.
• Ensure accurate and timely completion of title paperwork in accordance with Pennsylvania DMV regulations and applicable state and federal requirements.
• Maintain accurate vehicle title records, inventory documentation, and outstanding title tracking logs.
• Research and resolve title discrepancies, missing documentation, and processing delays.
• Coordinate with sales, finance, and dealership management to ensure timely title processing.
• Support title-related operations for both the Hermitage and McKnight Road locations.

Administrative & Customer Service Support

• Provide professional, friendly customer service in person and over the phone.
• Maintain accurate customer records, vehicle documentation, and proof of insurance.
• Assist with processing and posting customer payments.
• Support cash handling, deposits, and basic office bookkeeping procedures.
• Answer incoming calls, direct customer inquiries, and assist with general dealership communications.
• Perform administrative duties including filing, data entry, document preparation, and mail distribution.
• Collaborate with dealership leadership to support daily office operations.

Qualifications

Required:

• High school diploma or GED.
• Strong organizational skills and exceptional attention to detail.
• Proficiency with computers, data entry, and general office software.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to work independently and collaboratively in a team environment.

Preferred:

• Previous automotive title processing, registration, or dealership administrative experience.
• Familiarity with Pennsylvania vehicle title and registration procedures.
• Experience working with automotive dealership management systems.
• Previous bookkeeping, cash handling, or general office administration experience.

What We’re Looking For

We’re looking for someone who is dependable, resourceful, and takes pride in accuracy. Our ideal candidate is:

• Detail-oriented and highly organized.
• Proactive and motivated to resolve problems.
• Comfortable balancing multiple responsibilities.
• Professional and welcoming when interacting with customers.
• A strong team player who communicates effectively.
• Adaptable and able to remain calm under pressure.

Work Environment & Physical Requirements

This position operates primarily in a dealership office environment. Responsibilities involve frequent sitting, computer use, document handling, and occasional standing or walking. The ability to lift up to 25 pounds occasionally may be required.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

If you have a strong administrative background, enjoy working with detailed documentation, and are interested in building your career in the automotive industry, we’d love to hear from you!

Byrider is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants.