Titanic Museum Guest Experience Ambassador

Titanic Pigeon Forge; Pigeon Forge (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

TITANIC PIGEON FORGE is seeking staff to engage and assist guests as they explore our museum and its artifacts. The role requires a strong guest service mindset and knowledge of Titanic boarding passes and artifacts.

Qualified candidates will have experience in public speaking and customer service, with the ability to work a varied schedule including evenings, weekends, and holidays. Apply to join a team dedicated to creating a memorable guest experience.

Qualifications

• Less than high school education.
• Experience in public speaking.
• Experience in customer service.
• Aptitude for learning company-based software.

Responsibilities

• Greet and direct passengers, coaches, tours and buses.
• Engage guests by sharing information about Titanic boarding passes and artifacts.
• Answer questions about artifacts and Titanic trivia for guests.
• Assist with special events at the museum and other locations as directed by management.
• Perform opening and closing duties.
• Maintain your designated area and adapt to a changing environment.

Skills

Public speaking

Customer service

Software literacy

Education

Less than high school education

Job description

TITANIC PIGEON FORGE is seeking staff to engage and assist guests as they explore our museum and its artifacts. The role requires a strong guest service mindset and knowledge of Titanic boarding passes and artifacts.

Qualified candidates will have experience in public speaking and customer service, with the ability to work a varied schedule including evenings, weekends, and holidays. Apply to join a team dedicated to creating a memorable guest experience.