Tissue Donation Coordinator (Hybrid, Remote Options)

Newenglanddonorservices; Waltham (MA); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Generous paid time off

Health and dental insurance

403(b) Retirement plan

Job summary

New England Donor Services seeks a Tissue Donation Coordinator who guides donor families through the donation process and coordinates tissue recoveries with hospital staff and partners. The role emphasizes compassion, accurate medical histories, and smooth logistics to support patients in need.

Hybrid work model with on-site shifts in Waltham, MA and remote opportunities after orientation, plus comprehensive benefits including health, dental, life insurance, a 403(b) plan, tuition reimbursement,

Qualifications

• Bachelor's degree and one year of relevant experience; or an Associate's degree with 3+ years in medical field
• Working knowledge of medical terminology
• Excellent telephone communication skills
• Strong computer skills including Microsoft Office suite, clinical databases, and EMRs
• Excellent organizational skills and attention to detail

Responsibilities

• Handle donor referral calls from hospital staff to obtain and evaluate medical information
• Advocate for donation with donor families and obtain informed consent
• Coordinate tissue recoveries with internal and external partners
• Provide exemplary customer service while communicating with hospital staff, clinical partners, funeral homes, and other stakeholders

Skills

Telephone communication

Computer skills

Medical terminology

Organizational skills

Crisis intervention

Education

Bachelor's degree

Associate's degree

Certification/licensure

Tools

Electronic Medical Records (EMR)

Microsoft Office

Clinical databases

Job description

New England Donor Services seeks a Tissue Donation Coordinator who guides donor families through the donation process and coordinates tissue recoveries with hospital staff and partners. The role emphasizes compassion, accurate medical histories, and smooth logistics to support patients in need.

Hybrid work model with on-site shifts in Waltham, MA and remote opportunities after orientation, plus comprehensive benefits including health, dental, life insurance, a 403(b) plan, tuition reimbursement,